IT Support Specialist

Job Description

Primary purpose of the role:

The IT department maintains all computers, servers and storage systems, access authorizations and IP telephony. It is responsible for effective provisioning, installation/ configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Please note this is 100% on-site position.

Key Responsibilities:
• 1st and 2nd level support for employees regarding IT issues
• User administration (setup/ maintaining accounts) for different systems
• Maintains network and VoIP system
• Administers employee workspace relocations by setting up workspaces with appropriate hardware, and handles troubleshooting as appropriately
• Other job-related duties or special projects as required

Knowledge/ Skills/ Abilities:
• Hands on experience of installing IT hardware, software, user help desk and IT infrastructure
• Very good knowledge of the Microsoft 365 and the current Windows and Mac OS operating system environment as well as the administration of Active Directory
• Good organisational skills and time management
• Fluent German (C1 and higher) and good English language skills (B1 and higher)
• Good communication skills and enjoy working in a team

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. Severely disabled employees are welcome in our company and will be given special consideration if they are equally qualified. Flexible working hours are offered to assist.

Jobcode: Reference SBJ-d2wvem-18-227-72-24-42 in your application.