Vulnerability Management Manager

Job Description

How you'll LEAD:

We are currently seeking an exceptional manager for our Vulnerability Management program. They will drive resolution of all identified IT vulnerabilities in a global enterprise to ensure the smooth and efficient ongoing operation of the UMG Global infrastructure. A high level of diverse technical skills for troubleshooting and problem analysis is required, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to quickly and effectively resolve operational issues. This position requires established and proven experience in a global environment. In addition to having strong technical skills, you must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.

How you'll CREATE:
• Drive resolution of identified vulnerabilities within 60 days of identification
• Coordinate immediate response to zero-day vulnerabilities
• Provide reporting on identified vulnerabilities and risks
• Work with vendors and global/regional IT groups to resolve vulnerabilities in a timely manner
• Act as the IT liason with the Global Security Operations team, ensuring timely resolution & communication
• Works with internal customers, teammates and 3rd party Providers to ensure operational security of the cloud and server infrastructure
• Maintain high quality process and procedure documentation
• Maintain & enhance knowledge of key technologies and risks
• Mentor and provide knowledge transfer to team members
• Research system vulnerabilities and provide documentation for future use implementing corrective actions as required
• Participate in on-call rotation to respond to critical security alerts and events. Work out of standard business hours will occasionally be required

Bring your VIBE:
• At least six years experience
• Experience with the ServiceNow Vulnerability Response
• Must possess strong people skills and the ability to be both diplomatic and firm
• Experience in highly available 24x7x365 production environment
• Fluency in operating system administration and tools including: Microsoft, Mac OS X, Linux, Python, Powershell, etc.
• Proven experience with Amazon AWS and Microsoft Azure (Google Compute a plus) in an enterprise setting
• Communicate clearly in both the written and verbal mode to technical and non-technical audiences
• Manage time well in a high-interrupt operational environment. Handle the details of several technical tasks simultaneously.
• Ability to mentor technical operations staff in appropriate technologies, as needed
• Be an excellent and creative problem solver
• Certifications such as CISSP, CISA, Security+
• Familiarity with VMware Tanzu CloudHealth
• Experience in service management
• International experience is beneficial. Additional languages a plus.
• Bachelor's Degree in Computer Science or Engineering or closely related field or comparable education and experience.
• Appropriate professional certifications
• ITIL Foundation Certification strongly desired.

Perks Playlist:
• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

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Job Category:
Technology

Jobcode: Reference SBJ-rjooqe-18-226-222-53-42 in your application.