QC Operations Director

Job Description

Your life at Ubi
Our expanding company is seeking to hire a QC Operations Director to join our Bucharest Management team. You will oversee, providing inspired leadership for the operation of our QC Department comprised of 750 employees across multiple projects & departments.
• Build on the existing solid operations foundation and instill a continuous improvement and optimization mindset in the QC Department.
• Make important policy and strategic operations decisions with impact on headcount, budgets and QC Department evolution.
• Increase QC Teams overall flexibility and maximize their efficiency.
Your main mission
• Working within the QC Department Leadership team, your mission will be to:
• Build & implement a long-term Operations strategy and priorities to ensure the delivery of QC Department business goals.
• Define, execute & monitor QC Department headcount evolution and department budgets.
• Work with operations managers within projects and build a community of operations experts.
• Foster & ensure a transparent collaboration environment between QC projects & local Studio stakeholders on Operations.
• Create a data driven culture at Operations level, based on KPIs and SLAs.
• Monitor overall QC Department productivity and trigger resource optimization decisions.
• Develop and implement operations policies and procedures.
• Optimize activity reporting within QC Department.
• Ensure the creation of new data sources critical for productivity and quality analysis through dedicated processes.
Qualifications
The value you bring
• Experience as a leader or client in Lean Six Sigma initiatives or related continuous improvement areas.
• Experience in change management & stakeholders management, always having in mind a value driven approach.
• Excellent communication & collaboration skills, with all levels of staff, management and senior leadership.
• Be comfortable with data management and visualization: understand metrics and KPIs and have a KPI driven mindset.
• Lean Six Sigma certification (e.g., green belt, black belt, master black belt, or other) is a plus.
• IT industry experience is a plus.
• Game industry knowledge is a plus.
• Excellent written and verbal knowledge of English language.

Jobcode: Reference SBJ-pk88ne-3-137-154-13-42 in your application.