Team Lead Event Settlement - German Speaking

Job Description

TEAM LEAD EVENT SETTLEMENT Germany / Austria

Location: Berlin, Germany

Division: Ticketmaster Germany

Line Manager: Senior Finance Director Central Europe Region

Contract Terms: Permanent, 40h/week

THE TEAM

As one of Finance team leaders you are leading and responsible for accurate and in-time event-settlement to Ticketmaster-business-clients in accordance to client-agreements, local law, taxes, SOA and compliance-rules of Ticketmaster GmbH, Germany/Austria. You're are first contact for supporting all TM-business-leaders, -clients and for all event-settlement-related topics.

Your are responsible to review, reconcile and investigate balances across Ticketmaster platforms and systems. Provide client settlements in line with Ticketmaster contracted terms. Work in accordance with Ticketmaster processes and policies and audit requirements.

THE JOB

In this role, you will work collaboratively as part of the Finance, Accounting and Reporting team and liaise with all Finance colleagues to ensure individual performance targets are met.

You will also be required to liaise with members of the Client Operations team as well as the Event Programming team in relation to billing arrangements and contract terms.

You will liaise with external clients to ensure billings are accurate and in accordance with contractual terms and reconcile assigned debtors, track and invoice cash balances and investigate differences between sales and income.

WHAT YOU WILL BE DOING
• Leading the team of up to 4 direct reports in ther German/Austria-Event-Settlement-Team.
• Set-up, control and guide professional processs to constantly improve accuracy and effectiveness of settlement-processes within TM.
• To settle all monies per contract for allocated events sold through Ticketmaster nationally, in a timely and accurate fashion.
• To reconcile a set of allocated debtors, investigate balances or discrepancies in these debtors.
• To reconcile settlement related revenue and balance sheet accounts
• Reconcile settlements using the Oracle and Oracle/TKT accounting package to ensure sales are balanced, and investigate any differences in Oracle/TKT and TM-database prior to settlement.
• Invoice all ticket-related fees and charges where applicable as per contract arrangements.
• Maintain our paperwork to our clients via emails and mail.
• Manage a portfolio of AR debtors and Settlements in the allocated States.
• Liaise with client and key personnel in TM national Offices.
• Provide support to the Senior Finance Director CER and other Financial Accountants.
• Provide support to the Accounts Clerk when data entry assistance is required.
• Prepare float requests nationally.
• Prepare and pay over rebates.
• Any additional client month end reporting when requested from clients or management.
• Provide on time and accurate settlements to our clients in relation to the agreed contracted terms..

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Skilled in the use of Microsoft Office.
• Skilled in the use of finance and ERP-systems – Oracle/TKT is a plus.
• +3 years experienced in Event Settlement.
• Ability to work effectively in a fast-paced, rapid changing environment, whilst managing stress and meeting deadlines.
• Ability to work both in a team and independently with little supervision.
• A strong analytical background.
• High attention to detail.
• Solid Communication skills.
• Must be reliable and punctual.
• Problem solve and investigate reconciling variances.
• Take instructions from the Senior Finance Director CER.

Ticketmaster Core Values

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us?

Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Jobcode: Reference SBJ-d5yye0-18-219-22-107-42 in your application.