Lead QA Engineer, Mobile

Job Description

Lead QA Engineer, Mobile (UK, Remote)

LEAD QA ENGINEER, MOBILE (Remote, UK)

Location: UK (Remote)

Division: Ticketmaster Tech

Contract Terms: Full Time

THE TEAM:

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.

THE JOB:

In the role of Lead QA Engineer, your focus will enable maximizing revenue for both Ticketmaster and its clients. You will be expected to improve the quality of application and leverage the fans and transactions data in new ways.

You will be responsible for setting high standards, improve quality, speed up delivery time, and ship better products more consistently. As Lead QA Engineer, you collaborate with highly talented and supportive engineers from Quality and Development backgrounds, Designers, Project Managers and Product Managers on innovative projects building world-class products.

WHAT THIS ROLE WILL DO
• Lead a team of QA Engineers by teaching best-practice, setting strong examples for performance regarding teamwork, promoting a culture of technical skill development, growth achievement in test automation, and consistent delivery of quality products.
• Assess risk/benefit scenarios, solve quality-related challenges, lead exploratory testing, create and manage automated solutions, identify needs and lead implementation of solutions.
• Help ship better products more consistently and grow the QA team's knowledge base.
• Investigate and implement new tools/technologies to improve the team's process.
• Work closely with the team to perform manual testing while promoting a culture of test automation to improve efficiency.

TECHNICAL SKILLS
• Proven years of iOS and Android experience in a Quality Engineering role required.
• Proven years of experience in a Senior or Lead Quality Assurance role, including strong UI test automation background, designing of test strategies, performance and security testing tools and strategies required.
• Expert experience developing automating test solutions coupled with expert level experience in manual testing strategies, implementation, and execution.
• Basic object-oriented coding skills with languages such as Java, Swift, Kotlin.
• Experience with CI tools/platforms such as GitLab, Fastlane, Travis CI, Jenkins.
• Highly detail-oriented, articulate, and able to learn new technologies quickly.
• Strong experience with QA tools and techniques. Including but not limited to test suite software, automation tools/frameworks, defect tracking systems, business requirement documentation systems, etc.
• Expert experience with browser and server-side test automation tools and strong understanding of mobile (iOS and Android) ecosystems.
• Understanding of server-client relationships and testing/debugging of APIs using tools such as Charles Proxy and Postman.

WHAT YOU BRING TO THE TABLE
• Must have worked in position/s that have product releases on a frequent basis with a track record of delivering quality.
• Excellent verbal and written communication.
• Able to communicate effectively with Senior leadership regarding estimates, status, etc.
• Expert experience in Software Development Life Cycle (SDLC) and QA process.
• Adapts to change, open to new ideas, eager to take on new responsibilities, handles pressure well, and adjusts priorities to meet changing needs.
• Results-oriented and can be counted on to meet or exceed goals; pushes self and others for improved results.
• Deals with problems as they arise, focusing energy and resources on those situations until resolved; identifies new opportunities and takes action; takes on new responsibilities when needed.
• Highly motivated self-starter who can work with minimal supervision while promoting teamwork and group achievement.
• Experience with bug/issues tracking tools such as JIRA.
• Knowledge, skills, and ability should be expressed in terms of 'need to know' - the required knowledge of techniques, processes, procedures, systems and the business generally (its products or services), and 'need to be able to do' - the skills required in each area of activity. These are the technical competencies required by the job.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

#LI-JCK #LI-Remote

Jobcode: Reference SBJ-gpyw3x-18-119-0-35-42 in your application.