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Full Time Job

Director, Data Engineering

Ticketmaster

Remote / Virtual 11-09-2024
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  • Paid
  • Full Time
  • Executive (10+ years) Experience
Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE TEAM

Core Data Services team is at the center of Data and Analytics initiatives. We are building a modern data platform to support enterprise data needs. Our mission and yours too should you choose to join us, is to empower and enable our data community of data engineers, data scientists, analysts, product teams and decision makers to create value.

We are building a highly functional, performant modern enterprise Data Lake while supporting our current data platforms. We focus on creating trusted, usable data assets in an environment that enables LNE teams to drive value for fans and our business. This is what defines us as a Core Data Services Team.

THE ROLE

We are seeking a dynamic and experienced Director of Data Engineering to lead our team in developing and optimizing data pipelines, solving complex problems, and driving technical innovation. As the Director of Data Engineering, you will be responsible for providing hands-on leadership to the team, defining technical vision and data integration strategy, and ensuring the efficient execution of our data pipelines on the Databricks platform and other data warehouses, which include Snowflake and SQL Server. The ideal candidate will have a strong background in data engineering, good experience with Databricks, and a passion for driving performance optimization and cost efficiency. As a key leader, you will collaborate cross-functionally with PMO, Product, and customer success teams to ensure the success of our data initiatives.

WHAT THIS ROLE WILL DO
• Lead a team of data engineers and collaborate closely with cross-functional teams to ensure the successful delivery of scalable and efficient data integration services.
• Lead efforts to optimize SQL queries, data pipelines, and overall system performance primarily on Databricks and other data warehouses, such as Snowflake and SQL Server for optimal performance and scalability.
• Drive initiatives to lower overall costs associated with data engineering on the Databricks platform through optimization of resource utilization, efficient data processing, and strategic resource allocation.
• Manage cross-team dependencies and work with tech leads on solutions.
• Encourages a culture of team-driven decision-making, ownership, and accountability.
• Establish and promote best practices, standards, and documentation for data engineering to ensure consistency, reliability, and maintainability of data pipelines.
• Manage and mentor a team of data engineers and managers to foster a culture of collaboration, innovation, and continuous learning.
• Set performance expectations, conduct regular performance evaluations, and provide feedback to team members.
• Identify skills gaps and training needs within the team and develop appropriate development plans.
• Foster a diverse and inclusive work environment, ensuring equal opportunities for all team members.
• Oversee the design, development, and maintenance of scalable data engineering infrastructure, ensuring optimal performance and reliability.
• Drive the implementation of efficient data processing pipelines and workflows to support analytics, reporting, and machine learning initiatives.

WHAT THIS PERSON WILL BRING
• Proven experience (10+ years) in data engineering, with a strong emphasis on developing complex data ingestion and performance optimization.
• Strong experience Python, cloud databases, and ETL is required.
• Expert in developing scalable and efficient data pipelines.
• Strong proficiency in SQL optimization, performance tuning, and query execution on distributed systems.
• Extensive hands-on experience with the Databricks platform.
• Experience with pySpark, Snowflake, SQL Server, and Redshift is preferred.
• Familiarity with big data technologies such as Apache Spark, Hadoop, or Kafka.
• Knowledge of software engineering best practices, version control systems (e.g., Git), and CI/CD pipelines.
• Highly knowledgeable in selecting strong tools and technology stacks for data ingestion process.
• Strong leadership and management skills, as well as experience leading and developing high-performing teams.
• Requires a deep understanding of data engineering principles, strong managerial skills, and the ability to drive innovation and operational excellence.
• Deep technical experience across multiple technologies, governance frameworks, data security, and data platforms.
• Strong track record partnering with product stakeholders to refine technical data engineering roadmap.
• Excellent oral and written communication and presentation skills.
• Demonstrated experience with cross-functional teams in a geographically and culturally diverse environment.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Excellent collaboration and partnering skills.
• Excellent people management skills and the ability to influence.
• Manage multiple priorities, be results-oriented, and be delivery-focused.
• Experience working in Agile development environments and using tools such as Jira or Confluence.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

Jobcode: Reference SBJ-g4295y-18-117-12-43-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.