Client Services Representative
Live Nation
Toronto, ON
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
The Role
Reporting to the VP, Venues and Operations in Canada and Live Nation's Global Director of Architecture & Design, the Architectural Designer will prepare and coordinate conceptual plans, review venue design and construction contract bid documents and specifications for projects applying knowledge of design, construction procedures, zoning and building codes, and building materials. The Architectural Designer will prepare, review, and integrate planning and construction policies and procedures in accordance with Live Nation's business needs and directives. They will also be responsible for furniture design, selection, and procurement to align with project design aesthetic.
What This Role Will Do:
• Prepare concept designs, specifications, and presentations for development projects.
• Coordinate development of project design and documentation with external consultants, managing both internal and external stakeholders.
• Manage external design and engineering consultants and vendors.
With Project Development and Design & Architecture team, set project design aesthetic direction and review and coordinate implementation with project consultants.
• Prepare and review plans, construction bid documents, and specifications for major and minor capital improvement projects and for alteration and renovation projects.Develop project scope, schedule, and cost, and review this with the business unit to ensure the project meets business objectives. Monitor project progress to ensure alignment with set goals and timelines.
• Act as the liaison between the different stakeholders in the project, ensuring communication at all levels and keeping all parties up to date. Review and analyze construction documents to ensure design and programmatic alignment and identify potential constructability or coordination risks during preconstruction phase.
• Working with the Project Manager, monitor construction progress through on-site inspection and review.
• Create furniture plans, select furnishings, prepare budgets and coordinate orders for projects. Responsible to oversee delivery of furniture and finality of the project.
• Work with Art and Branding teams on development and implementation of venue art program.
Who This Role Will Work With:
• You will work closely with a team comprised of cross functional stakeholders from Live Nation including Project Development, Design & Architecture, Fan/Artist Services, F&B, Sponsorship, and Premium Sales. You will also work with general contractors and external consultant teams.
• You will report to the VP, Venues and Operations in Canada.
What This Person Will Bring:
• Bachelor's degree in Architecture; 5+ years of experience that is directly related to the duties and responsibilities specified. Licensure is preferred.
• Experience with all phases of project development from conceptual design through construction administration.
• A strong understanding of building codes and systems.
• Experience working on venue related build outs, expansions and/or improvements preferred.
• Demonstrated experience in project management principles, practices, techniques, and tools.
• Knowledge of current building codes, building systems and specifications
• Ability to design and plan major construction projects.
• Ability to travel to project sites and meetings, including Canada and the US.
• Strong interpersonal skills, analytical skills, and leadership skills.
• Working knowledge of Outlook, Excel, Word, PowerPoint, AutoCAD, REVIT, Sketchup/Enscape, and Bluebeam.
Benefits and Perks - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and ComPsych
• YOURSELF: Paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets
• WEALTH: RRSP program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network, gender reassignment support
We thank all applicants for their interest, however, only those chosen for an interview will be contacted.
Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.
Open to applicants based in the US with expected travel to Canada.
Physical Requirements/Work Environment
Stationary position for extended periods of time at a computer station or work desk; movement throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; ability to
operate computers and office equipment for up to 8 hours each day; move up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
Employment Equity
Live Nation Canada strongly supports
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.
The expected compensation for this position is:
$57,000.00 USD - $72,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Jobcode: Reference SBJ-rv664n-18-222-163-134-42 in your application.
Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.