Community Manager

Job Description

Stampede Studios is seeking a 100% onsite community manager for our rapidly growing Social/Digital team. Our dynamic creative services team is heavily focused on original trailer creative, digital and social content. We strive to be a strategic and responsive partner, listening to, anticipating, and quickly accommodating our client’s needs. Our passion is creating fan centered, goal-oriented creative, with stunning visuals and sound.

The Community Manager acts as the liaison between our client and its social communities/audience. They act as the voice, tone, and moderator of the property through community support, content distribution, and digital engagement to build brand presence and trust in the social space. Your role may require the ability to work evenings, weekends and holidays, if necessary to support the accounts.

What you'll do

• Responsible for managing social fan communities within the scope of the agreement; including posting, writing copy, responding to fans, spam monitoring, creating a social calendar etc...
• Respond to comments from fans, talent, and notable influencers -- identifying unique opportunities to elevate community conversation. Draft and post reactive content (when news breaks, big moments or trends).
• Participate in pitch deck creation and ideation.
• Offer strategic insight on the communities, guiding toward the optimal tactical executions that meet the specific marketing objectives and social best practices..
• Work closely with strategy, producers, creative directors, designers and others to ensure efficient creation of assets, community management and engagement.
• Engage in daily production check-ins, and the weekly account team meeting.
• Participate in solving client needs strategically—which includes participation in ideation and brainstorms where needed.
• Facilitate reporting and work on client recaps of social performance, and create weekly, quarterly and yearly reports that highlight top performing and bottom performing posts, sentiment, etc.
• Note platform updates and trends as they happen and make corresponding recommendations for the brand
• Performs other related duties as assigned by management.

Qualifications

• You must possess a natural ability to engage audiences in the social space, as well as communicate with clients regarding community performance.
• You must have a strong working knowledge of all routine social platforms including Facebook, Twitter, Instagram, TikTok etc, and the best practices of each.
• You are required to handle a wide variety of tasks and assignments in a dynamic, fast paced work environment.
• You must demonstrate intellectual curiosity and the desire to introduce clients to potential new strategies and solutions that will positively impact their business.
• You must exhibit excellent communication skills, both orally and in written form at all times.
• You must effectively present information in both one-on-one and group situations to clients and other employees of the agency.
• You must be flexible, responsive and have the capability to “think on your feet”.
• Self-starter with understanding of urgency and ability to prioritize without much outside direction.
• Ability to work well collaborating with a team and independently.
• Solid problem-solving skills with an emphasis on being proactive, not reactive.
• Strong organizational skills.
• Proficiency in Socialbakers, Microsoft Office for MAC, Google Docs, Trello, and Slack.

Jobcode: Reference SBJ-gm7m3x-3-145-106-176-42 in your application.