Data Scientist - Trust & Safety

Job Description

Spotify is seeking an experienced Data Scientist II to join our Trust & Safety Insights (TSI) team. TSI's mission aims to foster a secure, inclusive, and safe platform through evidence-based interventions driven by strategic data and research science efforts.

TSI proactively identifies, analyzes, and mitigates risks to Spotify and opportunities for the wider T&S organization. Our work empowers teams across Spotify to make product and policy decisions that promote creators' opportunity to live off their art and fans' opportunity to enjoy and be inspired by it in a safe, equitable manner. This role will partner with other T&S teams to ensure product teams have the data and insights to enable faster, wider, and safer innovation. This includes measurement to inform product and market launches, foundational research to understand risks in emerging technologies, and product interventions to promote safety. We aim to help Spotify teams innovate responsible and identify opportunities to create safer experiences throughout the entirety of the product life cycle.
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What You'll Do
• Deliver in-depth qualitative and quantitative research insights to inform high-impact, high-priority, and challenging problem spaces related to safety
• Develop custom longitudinal metrics for trust and safety, implement them, and demonstrate their efficacy
• Scope and execute other measurement and intervention projects that support T&S advocacy to R&D
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments
• Leverage existing data to better unlock products by anticipating safety needs, studying potential/existing dynamics, and delivering outcomes to address trust/safety concerns
• Transform complex research data into intuitive, visually compelling, and actionable insights that influence decisions
• Significant cross-functional collaboration is expected. Your role will deeply influence the way that insights and data are operationalized and productionized at Spotify. You will work with a variety of teams, including product teams, policy stakeholders, researchers, data scientists, insights leaders, and engineers.

Who You Are
• You have 4+ years of work experience leading high-profile projects that aim to solve analytical problems using a mix of qualitative and quantitative methods
• You are skilled in the necessary analysis tools (SQL, R, Python) and have experience bridging the gap between quantitative and qualitative data streams.
• You are comfortable with planning, prioritizing, conducting, analyzing and communicating research including leading research streams in a 'Zero to One' space.
• You are a self-driven team player with a strong sense of ownership and an ability to design and lead research projects independently
• You can educate and communicate convincingly, both to less experienced audiences as well as very experienced decision makers.
• You deeply care about the translation of abstract research, or high-level calls to action into concrete methods, and practice. You are comfortable making concrete recommendations to teams, on the basis of solid research.
• You are passionate about solving problems in the domain of trust & safety with direct product application
• You have validated expertise within responsible product innovation

Where You'll Be
• Onsite: New York
• Working hours? We operate within the Eastern Standard Time zone for collaboration.

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The United States base range for this position is $126,859 to $181,227 , plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Jobcode: Reference SBJ-g3emm5-18-219-180-175-42 in your application.