Master Control Hub Operator

Job Description

The E.W. Scripps Company is hiring a Master Control Hub Operator for our master control hub in Norfolk, VA. In this role, you'll manage and monitor multiple programming sources and provide master control support for assigned television stations.

Living in Norfolk, VA offers a unique blend of urban amenities and coastal charm. The city boasts a rich naval history and a vibrant waterfront, with the beautiful Chesapeake Bay right at your doorstep. Residents enjoy a diverse food scene, a thriving arts community, and numerous outdoor activities. Norfolk's central location in Hampton Roads makes it easy to explore nearby beaches and historical sites. With a mild climate, friendly locals, and a lower cost of living compared to many other coastal cities, Norfolk provides an excellent quality of life for its residents.

WHAT YOU'LL DO:
• Monitor several programming sources simultaneously, manage and switch sources for local television station programming, remotely from the Hub.
• Monitor various levels and signals from multiple television sites.
• Manage several live program logs and ensure accuracy.
• Ensure the correct spots air during programming and note any discrepancies.
• Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing to consider options with regard to programming as well as deciding when to escalate issues.
• Make decisions and consult with internal customers regarding local transmitter parameters and operation.
• Routinely collaborate with media prep technicians and traffic personnel to manage daily operations. Collaborate with other local news personnel as needed during breaking news situations.
• Interact both verbally and in writing with internal Hub client stations in a manner that ensures all of our internal customers have a consistent experience. This includes sending alerts, responses to inquiries, collaboration on problem solving, documentation and/or resolution of issues.
• Work with networks and live program providers, where required, to problem-solve issues.
• Maintain current knowledge of and preparedness to execute disaster recovery procedures.
• Perform quality assurance checks as required.
• It may require working overtime, holidays, and weekends with short notice when necessary.
• Other duties as assigned.

WHAT YOU'LL NEED:
• Associate degree in a related discipline or equivalent years of experience preferred
• Generally, 5+ years of experience in a related field preferred

WHAT YOU'LL BRING:
• Ability to problem solve, and quickly take corrective action as necessary
• High sense of responsibility and urgency regarding corrective action and customer service
• Ability to work independently with minimal supervision
• Composure: Demonstrated ability to multi-task in a fast, deadline-driven environment, and maintain calmness and accuracy of work
• Strong organization skills
• Highly detail-oriented
• Quick mathematical skills, especially with regard to timekeeping
• Working knowledge of video servers, routing processes, and related equipment
• Working knowledge of transmitter parameters and operations
• Good communication skills, both verbal and written
• Working knowledge of all functions and responsibilities of television master control

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

Jobcode: Reference SBJ-rvq6o0-18-224-136-160-42 in your application.