Technical Producer, eSports Platform & Experiences

Job Description

Riot's mission is to put players at the center of everything we do. We do this by continuing to evolve and deliver new experiences to players with games like Teamfight Tactics, Legends of Runeterra, VALORANT, and League of Legends. Riot is also expanding into the world of music/multimedia with the release of our animated series Arcane and music from KDA and True Damage. In short - it's an exciting time to be a Rioter.

As a Technical Producer III for the Esports Platform & Experiences team you will be the custodian of strong delivery processes for a team that uses a mix of internal development and external partners. You will report to the Senior Manager, Production and will partner with Product and Engineering Managers to drive efficiency, accuracy and accountability for planned and emergent initiatives. You will ensure stakeholder visibility as you track progress, deliver features, mitigate risks and organize priorities. You will be responsible for ensuring roadmaps are accurate, delivery meets quality expectations and team health is maintained.

Responsibilities:
• Coordinate and collaborate with a small team of other producers to collectively guide and lead the teams to execute against the feature roadmap to high quality and on time delivery
• Manage the collaboration with external dev teams
• Work with Product Managers, Engineering Managers, and UX Designers to define team rhythm of business, then communicate and train the team on that process
• Coordinate dependencies across team and organizational boundaries
• Assess & improve delivery health through retros and quarterly business reviews
• Work with the PMs and EMs to define release plans and launch rituals
• Facilitate agile rituals (standups, grooming, planning)
• Drive the process to facilitate creation of product or feature roadmap
• Ensure team's work matches overall project priorities and goals
• Provide essential product feedback and insight to the team and leadership through playtesting and other feedback mechanisms
• Balance team efficiency, team health, deadlines and quality
• Manage stakeholder expectations through interpreting and communicating stages to invested audiences

Required Qualifications:
• 8+ years of experience as a Producer with experience leading and coordinating cross organization and/or external development teams
• Experience working on technical initiatives and technical product development and a capability to deeply engage with customers and development teams in technical discussions
• Shipped multiple products with production responsibility on key features and/or content
• Experienced partner management and relationship-building skills
• Experience leading teams through feature development (planning, execution, delivery, post-release support)
• Ample experience scheduling and tracking development. Identifying and mitigating risks associated with key-milestones both for internal teams and external teams
• Bachelor's degree or equivalent practical experience
• Excellent communicator with an ability to understand and translate technical discussions for non-technical stakeholders
• Extremely organized with proficiency in Jira, Notion, AirTable and other project management tools
• Familiarity with Agile methodologies
• Natural influencer who is able to lead teams without direct authority to ensure alignment and team health
• Highly collaborative individual who knows how to build and maintain partnerships
• Ability to identify potential risks and drive efficiencies
• Strong EQ with an ability to identify, negotiate and resolve conflicts

Desired Qualifications:
• Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success.
• Experience with Product and Design tools such as Miro and Figma
• Experience with digital communication tools such as Slack, GSuite, and Discord
• Comfort in failing fast and learning to make things better!

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
• (Los Angeles Only) Base salary range between $176,400.00 - $245,700.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.

Jobcode: Reference SBJ-rn233m-18-118-28-160-42 in your application.