Senior Product Communications Program Manager

Job Description

Department overview:

This role sits within the Product Comms team at Sony Interactive Entertainment. We're part of SIE's Platform & Data Strategy (PDS) division, which is responsible for the creation, development, and delivery of new and changed PlayStation hardware, network, service, system, and application products. Product Comms supports these outcomes; we craft accurate, engaging and timely materials & internal events for a broad, global business audience within SIE – showcasing the product specifications, outcomes and operational plans relating to new (or changed) PlayStation products to aid successful Go-to-Market.

Role Overview:

This is an exciting opportunity to be part of the Product Comms team as a Snr Product Comms Manager. As an essential member of the team, you will be responsible for our delivery and project processes, ensuring coordination with our diverse set of partners and their plans. You will bring organisation, transparency and process to our team, and through your contribution, you will play a vital role enabling SIE's exciting future!

What you'll be doing:
• Planning and expanding the portfolio of Product Comms projects, determining our roadmap, resource plan and funnelling projects to successful kick-off.
• Champion and optimise existing processes, while defining and implementing new processes to support the team's growth and continued efficiency.
• Lead the alignment of Product Comms portfolio to the needs and plans of our main partners, including product teams, PMO and business teams.
• Provide support for the delivery of Comms projects, potentially including project management, info gathering and analysis, creative writing, review execution, and publication.
• Play a leading role in the planning, management, and delivery of internal Comms events, both virtual and in-person.
• Collaborate with cross-functional teams and contribute to other projects outside of the Product Comms team, as required.

What we're looking for:

As the ideal candidate for this role, you have demonstrated success in managing programs, delivering organisational efficiency, and effectively engaging with diverse stakeholders.

Personal qualities:

As Snr. Product Comms Program Manager, we expect that you:
• Champion the Product Comms initiative and projects, demonstrating a passionate drive for their purpose and the benefits they bring to the organisation.
• Take accountability for your track record of delivery, with a proactive and hands-on approach to completing tasks when required.
• Thrive in navigating challenges and complex detail, fostering a culture of open and safe issue identification and resolution, navigating situations calmly, and with transparent communication.
• Demonstrate strong communication ability, engaging individuals at all levels, and delivering presentations with confidence in large group settings.
• Embrace and contribute to a diverse team, valuing different perspectives and promoting inclusivity.
• Bring a genuine passion for your work and the PlayStation brand!

Candidate requirements:
• Relevant and varied experience in a program management OR comms/analytical-function leadership role, ideally across multiple settings (e.g., departments/companies/industries).
• Experience with complex and cross-functional process design, including consultation, implementation and monitoring
• Expert proficiency with Microsoft Office tools (particularly Teams, Excel, SharePoint and PowerPoint), and confluence/JIRA.

Desirable:
• Comms role experience (external or internal), particularly copy writing/editing, and source material research and analysis.
• Working understanding of the software development lifecycle, and Agile/SAFe principles, or experience within a product development function.
• Events management experience.
• A genuine interest in the games industry is desirable (plus strategic understanding and experience), but not essential for this role.
• Project management qualifications (E.g., Agile, Prince2).
• Qualifications/working knowledge of minimum one project management tool (DESIRABLE: Wrike, MS Project/Office Timeline).
• Written and spoken Japanese would be beneficial, but not essential.

Note that international travel may be required, up to 2-4 times a year. This is a London-based role, with office attendance currently expected minimum 1 day per week.

Benefits:
• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Jobcode: Reference SBJ-g6o198-3-133-152-215-42 in your application.