Streaming and Video Operations Transmission Coordinator

Job Description

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the US in addition to the ability to stream Paramount Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

We are the Video Operations and Digital Streaming team, responsible for supporting the video delivery and architecture of VOD and Live content streamed on over 15 platforms for CBS Digital & Paramount+ applications and sites! We are also responsible for the encoding and delivery of premium content to millions of users every day!

Roles Details:

We are seeking a Streaming & Video Operations Transmission Coordinator to ensure (audio/video/metadata) continuity of all live event feeds. The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds, and troubleshooting issues across multiple internal and external teams, including remote production teams, teleport facilities, and technology vendors.

Your Day-to-Day:
• Responsible for transmission coordination and check-in for live events following broadcast schedule
• Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble-free broadcasts.
• Monitor system tools and dashboards for the health of the stream is maintained throughout scheduled events.
• Maintain knowledge of the company's transmission networks and provide vendors and their capabilities. Maintains working knowledge and can complete transmission triage procedures. Prepare backup scenario(s) as necessary, in the event of loss of service, to ensure service continuity during a live event
• Troubleshoot & Investigate, Document, and Communicate a root cause analysis for any service interruption or anomaly on any streams.
• Must know about IP transmission and IP video workflows.
• Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs.
• Interacts with transmission carriers to resolve issues, maintenance, and overall performance.
• Establishing standard operating procedures for all transmission technologies activities which include: audio/video and communications check-in and QC process for remotes, outgoing transmission activity, and ingest.
• Provides quality control and support to all departments in need of feeds assistance.
• Partner with engineering teams to troubleshoot higher-level problems.
• Assist in equipment testing and configuration as needed

Qualifications:

What you bring to the team:
• BS/BA Degree or knowledge of OTT video distribution/contribution technology and architecture
• 1+ years' experience within the Transmission, Master Control, Production Control Room, or Media Ingest/Fulfillment work environment. Direct experience working with IP-based or fiber-based transmission workflows and vendors is preferred.
• Understanding of MVPD-based linear ecosystem and working knowledge of OTT video distribution technology/architecture
• Understanding of content ingestion, encoding, ad insertion, and delivery systems
• Knowledge of leading streaming technologies including, UHD, 4K, HDR, and low latency.
• Experience with video transport protocols such as RTP, RTMP, SRT, UDP, Zixi, RIST, HLS, MPEG-DASH
• Understanding digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video (2,4, & HEVC), MPEG-2 TS, HDR, SCTE-35 & ESNI signaling, closed-captions, QAM video distribution, and ad-splicing.
• Knowledge of video and audio codecs such as AVC, HEVC, AAC, E-AC3, ATMOS
• Understanding digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video (2,4, & HEVC), MPEG-2 TS, HDR, SCTE-35 & ESNI signaling, closed-captions, QAM video distribution, and ad-splicing.
• Ability to assess and troubleshoot video and audio quality
• Experience with cloud-based infrastructure

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-rv5b1w-3-133-141-6-42 in your application.