Senior Researcher - Growth & Product

Job Description

The Role

We are looking for a senior researcher to work closely with our EMEA Commerce teams to continue to drive growth in the EMEA region. These teams are focused on the next frontier of Netflix members by acquiring and retaining new audiences through strategic commercial and product innovations.

This role sits at the intersection of global commerce/product insights and regional insights, operating as the crucial bridge between business areas and teams. You will be part of the EMEA-based team of researchers, and will also partner closely with researchers all over the world to identify priorities and bring a comprehensive view of the EMEA consumer to our local and global teams.

The scope of this role is broad with tremendous opportunity for leadership and impact , covering multiple countries in the EMEA region with highly strategic business and product innovation questions. This is a senior individual contributor role and we're looking for a minimum of 10 years of relevant experience.

Types of projects you will lead:

You will lead research throughout the product and business development cycles, starting from identifying and sizing opportunities for product and business innovation, developing a deep understanding of the potential audience and their needs, guiding the user experience, and post-launch insights. You will be a thought leader in helping to drive the commercial strategy in the region and beyond, and will represent the voice of the EMEA consumer globally.

About you:
• You are a mixed-methods researcher with extensive experience in both market research and product research, with a strong expertise in quantitative research. Hands-on experience designing and executing end-to-end quantitative research studies and with advanced analytics such as choice modeling is required.
• You effectively translate findings into strategic business recommendations and communicate these to inform decision-making. Experience presenting / socializing insights at all levels of an organization all the way to the CEO is a plus. Your work will travel far and wide at Netflix!
• You are a selfless collaborator, able to partner successfully with insights colleagues both in-region and globally. Likewise, you are able to build strong relationships with a large number of stakeholders and cross-functional partners, including Business Development, Product Management, Design, Data Science, Business Strategy, and Marketing.
• You are able to identify high priority research needs and develop research roadmaps that maximize insights impact. At the same time, you are skilled at anticipating research needs, identifying consumer/industry trends and opportunities, and research gaps. The Regional Commerce & Product area is complex and broad – ability to effectively prioritize is key.
• Previous experience working in the Partnerships, Growth, Commerce and/or Payments areas is preferred but not required. Acquiring domain expertise, and being curious about the business and state of the industry is a must to be successful as a thought leader in the space.
• You understand the business, product and consumer landscape in EMEA, and are able to bring a unique perspective based on their expert understanding of the region, as well as connect dots and be a liaison between regionally-focused, and globally-focused Growth initiatives, while representing the EMEA consumer needs and voice. Work across time zones and occasional travel is required for this role.
• Business English required; a second EMEA language is beneficial

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

Jobcode: Reference SBJ-rbk9we-18-117-7-131-42 in your application.