Sr. Product Manager, Upgrade / Crossgrade Capabilities

Job Description

Responsibilities

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.

Job Description
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal, and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequaled scale, our teams make the most of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer the best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

This role reports to the Sr Director, Upgrade & Churn.

​​Primary focus

As Senior Product Manager leading Upgrade / Crossgrade product development on our Commerce team, you will conceive, define, design, develop, test, and launch highly effective plan merchandising and selection experiences that are contextually relevant, useful and resonant with prospective subscribers.

Key Responsibilities
• Develop and own high-value, consumer-centric digital features and products for web, mobile devices, connected devices and smart TVs.
• Use qualitative and quantitative data to define requirements.
• Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization.
• Collaborate with other product owners, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment.
• Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust.
• Define and evangelize best practices. Collaborate on the planning and building of scalable and extensible tools and resources.
• Develop a roadmap of impact-generating digital products, features, and optimizations that prioritize customer value, business growth, and strategic opportunities.

Qualifications
• You are an experienced product owner with a proven track record of end-to-end ownership and delivery of consumer-facing digital products.
• You have relentlessly high standards and deep operational knowledge and expertise in every aspect of digital product development. You use tools, technologies, established best practices, and your experience-based methods.
• You examine the data and listen to the voice of the consumer.
• You identify the most impactful concepts and push them through a rigorous course of critical evaluation, execution, implementation, experimentation, success-or failure.
• You are a strong communicator, able to articulate your point of view, engage in fact-based discourse, collaborate, compromise, and bridge gaps across teams and stakeholders at every level.
• You are resourceful and you lean on yourself, able to bring the big ideas and deliver the practical daily output.
• You feel most at home in a fast-paced, iterative, and collaborative environment.
• You are fluid and adaptable, can pivot and work on multiple tracks, and bring clarity to ambiguous initiatives.
• You have a consumer-first approach to product design and development.

Essential Knowledge and Experience
• Minimum 5 years owning the product lifecycle- leading customer plan merchandising moments, monetization strategies, and toolkits for optimization, experimentation, and personalization in an e-commerce business
• Readiness to share a presentation of case studies of digital products.
• Experience in product spaces related to sign-up, plan picking, and other upgrade and change plan journeys
• Experience developing products for the web and shipping apps to iOS or Android.
• Expertise in rapid deployment and experimentation-metrics, analytics, A/B testing, user testing, and market research.
• Experience working in an agile software development environment
• Close familiarity with common project management tools such as Jira, testing tools such as Optimizely, and analytics tools such as Adobe.

Desirable Knowledge & Experience
• Experience with entertainment platforms-tvOS, Fire TV, Roku, etc.-is a plus.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $150,000 - $190,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants

and employees without regard to race, color, religion, creed, gender, gender identity
or expression, age, national origin or ancestry, citizenship, disability, sexual
orientation, marital status, pregnancy, veteran status, membership in the uniformed

services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the

right to request a reasonable accommodation if you are unable or limited in your

ability to use or access nbcunicareers.com as a result of your disability. You can

request reasonable accommodations by emailing [email protected].

Jobcode: Reference SBJ-g68jyn-3-12-136-231-42 in your application.