Usana Amp Variable Venue Supervisor

Job Description

USANA Amp Variable Venue Supervisor (Part time)

Live Nation Entertainment is the world's leading live entertainment company, comprised
of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

THE JOB

USANA Amphitheatre is seeking supervisors for the 2024 concert season! These supervisors are responsible for supervising and coordinating activities for ushers/ticket takers/ security within the venue to ensure guest needs are met before, during, and after shows.

WHAT THIS ROLE WILL DO
• Direct and supervise other employees performing services as directed.
• Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
• On an ongoing basis lead and train staff to ensure that all staff members are well-informed on event specific details.
• Coordinate team rest periods in accordance with state and local law and help to find coverage.
• Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
• Show CARE by participating in venue sustainability efforts such as sorting waste into correct bins, educating our fans about our efforts
or collecting recyclables from the lawn before and after the show.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Write reports at the end of events highlighting any incidents, or key details regarding guest complaints.
• Assign team members to specific duties.
• Enforce safety, health, and security duties for both crew members and patrons.
• Other tasks as assigned by the GM, Operations manager, or Security Manager.

WHAT THIS PERSON WILL BRING
• High School Diploma or equivalent
• At least 2 years of guest service
or hospitality experience
• Minimum of 1 year in security
• Creative thinker and problem solver
• Exceptional customer service skills
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs.
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

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EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gw3njy-3-137-142-253-42 in your application.