Special Events Logistics Manager - Citizens House Of Blues

Job Description

:

Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and
committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then
please read on!

The Role:
The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior
Sales Manager, Sales Managers and Logistics team; performs special projects as delegated by the Director of Sales
for Citizens House of Blues and MGM Music Hall | Fenway
The Logistics Manager is responsible for execution, servicing and detailing of assigned events once booked by the
Special Events Department. They are to ensure a smooth and efficient process of an event from the Special Event
Order to the actual operation of the function. This position works closely with the Special Events Team in contract
negotiations and servicing groups while being a liaison between Special Events and Operations team.

Responsibilities:

I. Essential Functions
• Responsible for execution, servicing and detailing of assigned events once booked by the Special Events
Department
• Provides administrative support and assistance to the Special Events Sales Team
• Distribution of all internal and external correspondence
• Maintains all departmental files
• Distribution of all internal and external correspondence
• Maintains departmental files.
• Supervise all aspects of operational set-up and break down of events (equipment needs, rental needs, and
set up. Coordinates with Production department on all production aspects needed for an event
• Liaison between client and LN Team Members throughout Event.
• Liaison for venue and concessionaire communication and distribution of information internally and
externally
• Must maintain a neat, clean and well-groomed appearance (specific venue standard)
• Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member
Pre-Shift
• Assures seamless transition for Client from Sales Department to Operations Manager during Event
• Handle all aspects of the Special Event once the special event order (SEO) has been distributed
• Client interaction; conducts site inspections and walk through with clients as requested by SM/DOS
• Assist Sales Manager(s) as requested with special needs by the client
• Participate in meetings such as the SEO Meeting and Production Meeting
• Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the
business needs of the venue
• Maintain files in proper order after the (SEO) has been distributed
II. Accounting Functions
• Process all deposits and payments in a timely manner
• Track status of payments made for all events with Sales Managers
• Follow up on all accounts receivable and provide monthly update to Director of Sales and Business
Manager
• Verify Deposit / Payments tracking schedules with Sales Manager
• Proper execution and completion of all post event paperwork: Party Recap Sheet, and Receipts
• Responsible for proper settlement or payment on night of event with client and entering billing
information into POS to generate a final guest check
• Manage staff hours to ensure we are not exceeding our budget
III. Staff Functions
• Collect and update digital content for event marketing
• Special projects as assigned by Director of Sales
• Distribution of final contracted SEO's to appropriate parties
• Train all staff with regards to the proper techniques and etiquette for service
Qualifications:
• One to Three years experience in the hospitality industry
• Minimum one year in working events
• Working knowledge of computers (Excel, Word, databases)
• Basic Mathematical skills
• Entry-level knowledge of restaurant and music hall operations, food preparation..
• Written and verbal communication skills; time management skills.
• Ability to prioritize and organize and work in a fast-paced, high volume environment.
If the above description sounds like you and fits your background, apply online at
www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!
Applicants for employment in the US must possess work authorization which does not require sponsorship by the
employer for a visa.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of
all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in
a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion
from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college
recruiting and search firms

Jobcode: Reference SBJ-rnq845-3-144-227-239-42 in your application.