Safety Ambassador - Shoreline Amphitheatre

Job Description

Safety Ambassador - Shoreline Amphitheatre (Seasonal 2024)

THE JOB

US Concerts is seeking a Safety Ambassador. This person will assist with crowd management efforts and will patrol and monitor the venue premises to prevent violence or infractions of rules.

WHAT THIS ROLE WILL DO
• Responsible for the safety of patrons and employees.
• Conduct patrols of the building on a regular basis. Respond to all safety related calls in a timely manner. Exhibit exemplary conduct & appearance while on duty.
• Manage crowd flows through various areas of the venue
• Guide patrons to exits in an emergency
• Identify problem attendees and how to respond once they're identified
• Work in conjunction with Security department, medical personnel, and first responders
• Comply with & adhere to all the department's performance, conduct & attendance standards.
• Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
• Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.
• Adhere to the safety ambassador department's policies and procedures.
• Assist incident report writers with report details when necessary.
• Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.
• Interact with patrons, vendors, and employees in a courteous and professional manner.
• Other duties as assigned.

WHAT THIS PERSON WILL BRING
• Must have high school diploma or equivalent.
• Ability to communicate effectively in English.
• An understanding of the rule of law and the relevant penal codes.
• Ability to represent the Safety Ambassador Department in an exemplary manner.
• Ability to effectively perform in crises and work under pressure without the loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

HOURLY RATE: $23.00

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-rz03oq-3-142-134-210-42 in your application.