Operations Coordinator

Job Description

Company: Live Nation

Department: Operations

Location: Manchester, UK and onsite at festivals and shows

Reports to: Head of Operations

Working Hours: Full time with additional event working as appropriate (evenings and weekends)

Contract Type: Fixed Term (May 2025 – Jan 2026)

The Role

This role will support the planning, organisation and execution of Warehouse Project events. You'll be integral to the preparation for these events as well as working onsite as part of the operations team so prior experience in an event operations role is essential.

Key Dates

This role requires onsite working across a number of our high-profile shows and festivals and so it's important that you're available to work across these key dates:

Parklife 9th - 16th June
Oasis 11th, 12th, 16th, 19th, 20th July

Wythenshawe Park 11th - 18th August

What it's like to work in the team
Our operations team work on Manchester based events including Parklife Festival, The Warehouse Project and Live From Wythenshawe Park.

We strive to drive innovation within the retail aspect of our events. We are always looking for new concepts, advancing technology and new revenue streams to drive the business forward and constantly improve the experience for our customers.

The team is very passionate about the events industry. The team shares an interest in music which sits at the core of our events. Our team recently won an award for Best Operations Team of 2024 voted by an events industry community - Access All Areas.
Our Company

The Warehouse Project, based in Manchester, was created in 2006 and hosts 35 music events between September and NYE each year. Recently nominated the 'worlds favourite club' over 250,000 customers travel from around the globe to dance on its dancefloors each winter to the all the best artists and cutting-edge lights and sound. From disco centric day parties to late night German techno raves there is something for everyone hoping to relive nostalgic days of raving or wanting to experience new emerging talent.

Live Nation Entertainment (NYSE: LYV) is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

What we can offer you
On top of a competitive salary and the opportunity to work alongside industry leaders and innovators in live music, events and festivals, we have a fantastic benefits package. This includes but is not limited to tickets to shows across the Live Nation family, unlimited annual leave, healthcare benefits including mental health support and enhanced parental benefits.

Who you are

Competencies / Skills / Knowledge / Experience
• Proven experience in event operations
• Strong project management and organisational skills
• Excellent communication and interpersonal skills
• Confident user of Microsoft Excel and other Microsoft applications
• Detailed project coordination
• Ability to disseminate the correct information to all parties involved in the project.

Desirable
• Having prior experience working onsite at a festival or large scale events
• Planning and adhering to a budget
• Negotiation and liaison with contractors and partners

Behaviours

The following attributes determine how the role will be carried out and are required to be a success
• Ability to work independently and as part of a team
• Ability to work under pressure
• Exceptional attention to detail
• Respond to changing priorities and urgent situations with flexibility to adapt to different environments
• Strong ability to work on own and use initiative
• Confident to solve problems effectively and efficiently
• Ability to interact with staff across all levels of the organisation and external partners

What the role includes
• Support planning, coordination and execution of festivals and events
• Implement operational plans for festivals and events
• Coordinate food, beverage and merch operations
• Work with staffing agencies to staff all events
• Manage onsite facilities, including setup, maintenance, and customer service
• Manage lost property operations, including collection, storage, and return of lost items
• Manage POS devices - programming, charging and maintenance
• Coordinate with other departments to ensure smooth event operations
• Develop and maintain relationships with vendors and suppliers
• Identify opportunities and implement processes for operational improvement
• Achieving tasks, targets outlined in the timeline and checklist
• Working within the operations team onsite at events and festivals
• Working with various contractors across all operations
• Keeping logs up to date throughout the planning process
• Carry out any research and prepare findings in a comprehensive and concise format
• Attend regular department meetings and provide clear, concise updates to key personnel
• Organise and attend meetings, providing minutes where necessary
• Perform general office duties and running the onsite office

APPLICATION DEADLINE: Monday 31st March 2025. We reserve the right to close applications at any time so encourage early application if possible.

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Jobcode: Reference SBJ-qk36k6-3-14-15-62-42 in your application.