Job Description
The Role:
The Membership Sales Manager is responsible for the development and growth of the premium membership program at the Good Luck Lounge. Additional sales channel responsibilities will include group and hospitality package member sales as well as other revenue-generating programs as added to the product portfolio. This role will include the development, service, support and maintenance of these members, including assisting in the creation of club programming and meeting all pre-determined individual and department sales and service performance goals.
Responsibilities:
• Responsible for actively developing, nurturing, and maximizing positive relationships with new members by conducting effective sales tactics, make outside sales calls, presentations to potential clients, and conduct site visits and prospecting events
• Generate revenue via prospecting new leads through internal pipelines, external events, and inbound marketing efforts
• Network with existing Members to develop referrals and maintain a high retention rate through constant engagement
• Meet and exceed specific levels of activity, appointments and revenue goals while exceeding the member expectation
• Serve as the venue sales ambassador in the community while partnering with the local Convention and Visitor's Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations
• Work in partnership with marketing and ticketing teams to deliver timely show/ticket order announcements to members
• Manage variable expense and revenue budgets and maintain proper reporting procedures
• Liaison with internal departments (Operations, Box Office, Food & Beverage, Marketing, Finance, etc) to develop and maintain premium membership presence and program operations that enhance the overall premium fan experience
• Report directly to the Regional Director with a dotted line to Ace of Spades GM
Qualifications:
• Bachelor's degree in business management, business or related field is required
• Five to ten years direct sales experience, preferably in a membership-based environment
• A proven track record in relationship building and networking skills with ability to interact effectively and professionally with all levels of an organization
• Demonstrated experience in managing sales funnel with a sense of urgency, sometimes under a high level of pressure
• Self-starter and entrepreneurial spirit with hands-on approach towards development and retention of members
• Highly motivated, naturally assertive, with a positive attitude
• Excellent organizational and time-management skills
• Ability to work nights, weekends and holiday per show schedule
• Prior experience with Archtics and Salesforce.com is a plus
BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network
The expected compensation for this position is:
$64,000.00 USD - $80,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Jobcode: Reference SBJ-gqw3jx-3-147-47-177-42 in your application.