Manager Of Process Management

Job Description

THE JOB

As a passionate member of the Venue Nation team, the Manager of Process Management will be able to effectively manage complex projects, develop SOPs, and assist with the opening of newly built or acquired venues.

WHAT THIS ROLE WILL DO
• Cashless program: serve as a resource on proper onsite cashless operations per established operating procedures, update training materials and forms, train new team members as needed, create new credentials on request, replenish card inventory, review and submit monthly invoices to accounting
• Surveys: build, distribute, follow up for completion and collate results as needed
• New venue openings: schedule and lead interdepartmental coordination calls, assist with establishing access and training for necessary company resources, order supplies and signage, support hiring fairs and opening events
• Special projects: support inter-departmental projects and coordinate resources, tracking documents and strategic planning to solve complex issues

WHAT THIS PERSON WILL BRING
• 5+ years of Venue Operations or Project Management experience
• Excellent written and verbal skills
• Working knowledge of Microsoft Office
• Flexibility to work nights/weekends/holidays as needed
• Ability to travel frequently as needed

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

The expected compensation for this position is:
$65,000.00 USD - $82,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-g6okx0-18-118-122-223-42 in your application.