Lead Settlement Analyst

Job Description

THE TEAM

The Finance team plays a vital role in the business, working closely with the internal stakeholders, clients, and the fans. The team supports the day-to-day finance operations including reconciling and investigate balances across company platforms and finance systems, providing Event Settlements in line with the contracted terms, performs Accounts Payable function and any ad-hoc projects from the Department Head. High standard of work ethics is expected to be demonstrated and to work in accordance with company processes and policies and audit requirements.

THE JOB

The Lead Settlement Analyst is responsible for ensuring the accuracy and efficiency of settlement processes, with a strong focus on financial data integrity and reporting. This dynamic and fast-paced role involves identifying and resolving discrepancies in event financial data, optimizing data structures for greater efficiency, and driving continuous improvements in financial reporting. The ideal candidate will possess strong analytical skills, attention to detail, and a proactive approach to refining settlement processes. The role requires working under tight daily and monthly deadlines and a genuine desire to understand the business while demonstrating a macro-management style that fosters workplace transparency.

WHAT YOU WILL BE DOING

Responsibilities and Key Result Areas
• Event Settlements & Client Liaison:
Manage event settlements by liaising directly with clients to ensure completion in line with contractual terms. Review and implement event finance requirements based on client contracts, assist with client reporting and balancing, and ensure timely and accurate settlements.
• Financial Reconciliation & Reporting:
Oversee the accurate reconciliation of event-related financials, including balance sheet reviews of ticketing balances, and manage monthly rebate and interest accruals. Ensure proper recording and accurate reporting of all financial transactions related to events.
• Accounting Expertise & Process Management:
Ensure timely and accurate completion of all accounting entries, accruals, and reconciliations related to events. Support the overall financial operations and settlement reporting by ensuring that all necessary financial adjustments are made in a timely manner.
• Cross-Functional Collaboration:
Work collaboratively with various departments to ensure the smooth execution of settlement obligations, aligning financial processes across the business to meet event-specific and client-specific requirements.
• Cashflow Management & Administration:
Manage restricted cashflow and handle other administrative matters as requested by the Line Manager, ensuring efficiency and alignment with internal financial needs.
• Data & Reporting Ownership & Enhancement:
Serve as the internal champion for financial data, ensuring accuracy, accessibility, and alignment with stakeholder requirements. Continuously improve the quality and structure of available data to optimize reporting and settlement processes.
• Gaps Improvements:
Identify inefficiencies in data reporting and settlement processes, applying problem-solving skills to recommend and implement improvements that enhance data integrity and streamline operations.

Primary Duties
• Post sales daily/weekly, reconciling against receipts and proactively resolving any discrepancies.
• Reconcile Accounts Payable (AP) and Accounts Receivable (AR) subledgers in compliance with internal policies and SOX requirements.
• Analyse balance sheet schedules related to ticketing accounts, ensuring appropriate explanations and notes are provided.
• Prepare bank account reconciliations for escrow accounts, ensuring accuracy and compliance.
• Ensure that contracted payments and advances adhere to SOX compliance standards and internal control procedures.
• Participate in the development of ticketing processes and contribute to strategic planning initiatives to optimize ticketing operations.
• Manage Company audit and compliance requirements related to ticketing operations.
• Ensure robust cash flow management, including timely and accurate reporting of cash positions.
• Oversee the processing of all refund requests in the ticketing system, ensuring accuracy and compliance with company policies.
• Provide finance and budgeting support for large-scale events, ensuring financial feasibility and alignment with company goals.
• Prepare and present weekly and month-end cash balance reports to assist in financial decision-making.
• Continuously improve financial processes and implement automation solutions to enhance efficiency in reporting and reconciliations.
• Assist with month-end closing procedures within the required timeline, typically by Work Day 3.
• Provide weekly and monthly special financial reports as requested by the Line Manager to facilitate informed business decisions.
• Responsible for managing risks related to the core ticketing business and ensuring risk mitigation strategies are in place.
• Work closely with and provide support to the Line Manager, assisting with various finance and accounting-related tasks as needed.
• Assist in system transitions and process improvements to drive operational efficiency and ensure seamless financial operations.
• Perform other tasks as required, including but not limited to accounting and finance operations support.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• CPA or equivalent professional accounting qualification required.
• 5+ years of experience in full-set accounts, preferably in an SME or small-company setup.
• Strong local tax expertise, including VAT, corporate tax, and regulatory filings.
• Leadership capabilities to guide and support all departments' efficiency and process improvements.
• Analytical mindset with the ability to interpret financial data and provide actionable insights.
• Proficient in Microsoft Office, Zoom, Teams, and ERP systems (Xero, Oracle, SAP).
• Excellent at managing multiple tasks simultaneously and resolving complex issues.
• Excellent communication skills for collaboration with internal and external stakeholders.
• High attention to detail with a proactive, hands-on approach to process improvement and reconciliation.
• Reliable, punctual, and adaptable to evolving business needs.

#LI-NL1

Jobcode: Reference SBJ-8642e9-3-16-125-156-42 in your application.