General Manager - Rv Inn Style

Job Description

WHAT THIS ROLE WILL DO
• Establish and maintain high standards of customer service for staff, customers and vendors
• Identify and maximize revenue drivers while optimizing the overall guest and artist experience
• Excellent working knowledge and oversight of Health & Safety and Security plans and protocols
• Management and motivation of full and part-time staff to maximize
• Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, Ancillary Sales, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
• Manage overall expenses of concerts to maximize profits while protecting the guest, artist, and crew experience
• Manage relationship with Clark County, State, and municipal governments, as well as local business and homeowner organizations
• Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.)
• Oversees hiring, training and scheduling of full and part-time employees
• Day to day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling
• Promote and establish ''rental'' events in the venue.
• Works closely with Live Nation promoters and Venue Nation Operations management and provides direction on standards and compliance
• Coordinates and facilitates event set-up with Operations Manager and team
• Performs and executes successful settlement of events
• Performs and executes timely financial Flash Reports after events
• Forecasts in ROME, including operational and production expenses, as well as ancillary revenue streams.
• Implements and complies with the companies' audit procedures
• Ensures that employee performance is monitored and reviewed
• Management of attendance records for all employees
• This position typically supervises a number of exempt and non-exempt positions
• Day to day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling
• Responsible for meeting staffing levels and budget targets for each event
• Work with all other departments to help fulfill needed requirements
• Ensures advance contact for each show with tour/event security directors. Fulfills tour security requirements
• On site for each event prior to load in and until load out
• Any other reasonable duties as assigned by the executive management

WHAT THIS PERSON WILL BRING
• Minimum 5 years experience as a general manager or operations manager in a hospitality related business
• Ability to perform all job duties and responsibilities
• Requires excellent communication skills, both verbally and written
• Must have expertise in profitability analysis and budgeting
• Exhibits strong problem-solving skills in long term and immediate situations

The expected compensation for this position is:
$126,000.00 USD - $158,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-rz00j3-18-227-140-180-42 in your application.