General Manager - Gorge Campground

Job Description

THE JOB

We are currently looking for a General Manager for the Gorge Campground. The GM will own full responsibility for all aspects of the campground business operations at The Gorge in George, Washington. This is an exciting opportunity for operations leaders who are looking to take their career to the next level with the largest global entertainment brand.

WHAT THIS ROLE WILL DO
• Facilitates proper communication and organization in the campgrounds, as well as to and from Home Office
• Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the campground through his/her own personal and professional conduct
• Manages physical plant/facility with an emphasis on the Gorge Campgrounds to ensure proper maintenance and repair
• Oversee sales and cash operations in the Campground working closely with Gorge General Manager and Home Office finance team
• Maintains food & beverage budget through inventory management, pricing and process improvement and proper training of staff
• Works closely with local, state and governmental organizations in maintaining highest standards or health, sanitation and cleanliness in food and beverage areas
• Ensures that all camping events are executed properly, to the Gorge General Manager's satisfaction
• Promotes positive employee relations including effective delegation of duties and fostering high staff morale
• Provides leadership and direction resulting in employee retention
• Identifies, develops and retains high potential Team Members to build business bench strength
• Creates and maintains framework for strong interdepartmental communication to effectively implement cross promotional goals and objectives
• Fosters and maintains community and partner relations that will further the interests of the company, venue and campground
• Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue and campground
• Analyzes demographics of the market and looks for opportunities to increase markets; works with marketing, special events and promotions staff to create internal, external promotions
• Reviews all special events contracts for profitability and feasibility for execution; ensures that all special events are executed to Live Nation Standards
• Participate in preparing annual budgets, in conjunction with executive leadership team and Home Office support team members
• Participate in developing long and short-term plans for revenue growth and cost control measures
• Ensure systems and processes are in place for all cost controls/inventories
• Develops new revenue streams including new camping concepts, F&B promotions, retail, new guest experiences, innovative and creative new concepts.

WHAT THIS PERSON WILL BRING
• Minimum of 5 years of experience as a Facility Manager, Assistant General Manager, Campground Manager or Operations Manager in a live entertainment, restaurant or multi-unit hospitality related business.
• Must be willing to be present on site at The Gorge location as needed to fulfill all job requirements – including but not limited to all show days as well as the days leading up to and post show
• State or county required Responsible Alcohol Awareness Training Certification or Equivalent
• Must have experience in event sales and promotion
• Requires excellent communication skills, both verbally and written
• Expertise in profitability analysis and budgeting required
• Exhibits strong problem-solving skills in long term and immediate situations
• Ability to perform all job duties and responsibilities

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

The expected compensation for this position is:
$68,000.00 USD - $85,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-r1mbqe-18-119-248-214-42 in your application.