Credit Controller

Job Description

Company: Live Nation

Department: Accounts Receivable, UK Finance

Location: Farringdon, London

Reports to: Senior Accounts Receivable Clerk and Revenue & Banking Manager

Working Hours: Full time, 40 hours per week.

Job Type: Permanent

Role Description

This position will be a key member of the finance team, reporting to the Senior Accounts Receivable Clerk and working alongside the Accounts Receivable team of three. The role ensures debt is collected within customer terms set for both Live Nation promotions and various Festival businesses and invoice requisitions are reviewed accurately and receipts recorded promptly.

Suitable candidates for the role need to be able to prioritise, work to deadlines and act on their initiative with ability to multitask and handle high volumes of work at key periods, particularly month / year ends and festivals season.

What it's like to work in the Team
Our team is made up of a diverse group of individuals, but we all share the same passion which is music. We are committed to working as a team and so support each other to achieve wins as a team. We aren't very 'corporate', but we do expect high levels of professionalism in a relaxed environment. A radio plays throughout the day to help us stay relaxed whilst working hard to ensure our goals and objectives are met.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience
• Previous experience in a results driven accounts receivable / credit control role
• Intermediate Excel skills inc. lookups, pivot tables, sumif
• Excellent written and verbal communication skills; building and maintaining key relationships at all levels within the organisation
• Good administration and time management skills
• Effective analytical and problem solving skills, with ability to influence
• Experience of working in a busy and at times high pressured environment
• Oracle experience would be desirable

Behaviours

The following attributes determine how the role will be carried out and are required to be a success
• Self-motivating and able to work under pressure
• Team player, that promotes a positive and friendly culture
• Efficiency and accuracy
• Comfortable and confident speaking with stakeholders on the phone and in person
• Ability to work on own initiative and prioritise multiple deadlines
• Results oriented with strong customer awareness

What the role includes
• Prioritise and manage the debt collection across a broad billing stream including ticketing, promotions and venue settlements, within a diverse business group including promotions, festivals and sponsorship
• Proactively identify potential payment delays, consistently chasing by telephone and email, promptly resolving queries and escalating to appropriate individuals
• Arrange monthly aged debt reviews with Revenue & Banking Manager/internal stakeholders, with concise and current collection status, advising on any potential bad debt risks
• Identifying and reporting expected cash receipts for operational cashflow reporting
• Applying of receipts daily to maintain accuracy of debtors ledger and investigating AR bank and customer reconciliations
• Liaising regularly with the wider business including the Ticketing, Promotions, Sponsorship, Festivals teams and business unit Finance Managers to investigate and resolve disputes quickly
• Reviewing of electronic invoice requisitions requested by the business ensuring purchase orders provided where necessary, correct customer and contact details have been selected, correct VAT codes have been used and nominal account coding is correct
• Processing of self-remitting customer invoices and receipts via electronic invoice requisition or via FTP
• Processing dummy documents to AR for foreign currency receipts and refunds/transfers
• Run and maintain weekly and month end aged debt reports, distributing promptly for the various business units with insightful commentary
• Undertake any other duties as requested by line manager

The Company

APPLICATION DEADLINE: Monday 24th February 2025. We reserve the right to close applications at anytime so encourage early application where possible.

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Jobcode: Reference SBJ-gpzj39-3-143-221-8-42 in your application.