Control Room - Budweiser Stage

Job Description

The Role:

As part of the Operations team, you will participate in all functions of the Event Control Centre, including dispatch, CCTV, deployment of staff and reporting.

Job Functions:
• Monitor and operate a fully digital multi-channel trunked radio system, connecting all event operations department with the venue
• Monitor venue CCTV for potential issues, utilize monitoring software to collect images and videos for evidence and record keeping purposes
• Determine and assign the level of priority of the call and enter the data into a cloud-based reporting system
• Receive and respond to a variety of emergency and non-emergency reports
• Monitor inventory sign out and returns at each show
• Document and log all relevant radio calls, CCTV footage and written reports for incidents within the venue
• Liaise with emergency services partners for prompt response to incidents
• Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue

Qualifications:
• The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and supervisors
• The ability to actively listen and communicate effectively through clear speech
• The ability to use judgment and decision-making skills to evaluate situations, establish priorities and resolve matters
• General knowledge of radio etiquette and procedures
• Ability to take direction while also displaying strong personal initiative
• A positive, winning attitude incorporating integrity, confidentiality and discretion
• Ability to work well within a team environment
• Must be available to work evenings and weekends as required
• Minimum of 1 year practical dispatch experience or a combination of education and experience
• Comfortable with MS Office programs
• Working knowledge of TURBONet dispatch software is desirable
• Although not required, preference will be given to those holding a valid Ontario Security License

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

Employment Equity

Live Nation Canada strongly supports

This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Jobcode: Reference SBJ-re77q1-18-223-126-246-42 in your application.