Senior Investigator, Trust & Safety

Job Description

TRUST AND SAFETY

What We Do

The Epic Trust and Safety team provides a safer experience for Epic users. We work across multiple products and services to improve technology and craft transparent policies so our players and users can have positive experiences on our platforms.

What You'll Do

As a Senior Investigator on our Trust and Safety team at Epic, you will be responsible for understanding how our gaming environment could be exploited, investigate complex cases, advance investigative methods, and use innovative research approaches to safeguard players and creators. The ideal candidate is an innovative self-starter, motivated by our mission, and results-driven.

In this role, you will
• Investigate and understand how abuse could manifest on Epic's platforms and the wider gaming ecosystem
• Lead investigative research, identify trends, understand behavior, and design forward-looking enforcement strategies to mitigate potential harm
• Proactively hunt for undetected suspected abuse by leveraging an array of resources
• Analyze qualitative and quantitative data to advance investigations, quantify trends, and support findings with clear, concise evidence
• Take a leadership role in suggesting, prototyping, and teaching novel investigative techniques and analytic methodologies
• Handle exposure to graphic and/or objectionable content

What we're looking for
• 5+ years of experience performing investigations in government, intelligence, cybersecurity, journalism, and/or private sector organizations
• Skilled at developing multi-source, evidence-based findings and communicating them to diverse audiences
• Proficient in open-source investigations to obtain publicly available information that might not be in plain sight
• Experience working on or managing projects with company-wide impact and/or multi-organization cross-functional stakeholders
• Ability to prioritize and execute with minimal direction or oversight
• Subject matter expertise or prior work experience with trust and safety challenges within a gaming company
• Experience conducting data analysis using SQL and Python
• Experience working under compressed timelines
• Experience working with a team spanning multiple locations/time zones
• Nice to have: MS or equivalent experience in Computer Science, Information Systems, Intelligence Studies, Cybersecurity, or a related field

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-gp605x-18-220-171-92-42 in your application.