Release Manager

Job Description

PROGRAMMING - EPIC GAMES SERVICES

What We Do

Driving the plug-in power behind Unreal Engine 5. We bridge connections for licensees and our own internal game teams to online services. This allows games like Fortnite to utilize a combination of platform online services as well as Epic's own online services to build cross-platform online features. Login, parties, voice chat, matchmaking, purchasing, cloud storage, and analytics are just a few examples of online features that our Online Game Services team helps games utilize.

What You'll Do

We are looking for an experienced, partner-focused Release Manager to oversee and coordinate the release processes across Epic's Online Platform. Responsibilities include ensuring that software is fully tested prior to release. Ability to plan, coordinate, communicate software readiness and releases to stakeholders.

In this role, you will
• Actively ensure multi-team collaboration for a product release which includes development delivery, QA testing, Marketing, Documentation, Localization
• Coordinate and support internal and external teams with prioritization of critical issues for releases and drive the responsibilities required for successful planned releases and hotfixes
• Work closely with Technical Account Managers (TAMs) to manage communication and release cadence for external partners
• Maintain formal release records to track release content and history for multiple products across Epic's Online Platform such as EOS, EOS SDK, and the Epic Launcher
• Regularly communicating build status to product teams and stakeholders, articulating build and release issues in detail
• Coordinate all aspects of production deployment, including deployment testing and internal and external announcements as well as ensuring releases have passed all required checks and approvals leading up to production deployment
• Partner with Production, QA, and Programming to drive improvements for the release process, automation, post-release retrospectives and tool creation efforts

What we're looking for
• Strong project management skills
• Experience using JIRA or similar project tracking tool
• Demonstrated attention to detail and organization
• Strong communication skills, both written and verbal
• Demonstrated ability in right-sized process development and improvement
• Experience with build and release process for a Software as a Service product
• Technical orientation and strong understanding of software development
• Familiar with Perforce and Grafana

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-r1k9y0-18-217-8-82-42 in your application.