Legal Operations Lead

Job Description

LEGAL
What We Do
Epic's multi-specialized team of attorneys and legal professionals partner across our organization to provide legal solutions as well as consult and inform on the products we build and games we develop.
What You'll Do
Epic's Legal Operations team partners with Epic's counsel, commercial contracts group, contracts specialists and paralegals to maintain and continuously improve the provision of legal services to Epic. In this role, you'll oversee the Legal Operations team, reporting directly to a senior member of the Legal Department and meeting frequently with the leadership of the organization. You'll provide world-class support to a dynamic, ambitious, and fast-paced video game and software development company. You'll leverage your management and project management skills, subject matter expertise and independent judgment to identify, assess and implement ways to achieve the goals of the Legal Operations team. You'll have independence to pursue goals set by legal leadership and your lead and be responsible for identifying efficient, cost-effective solutions for the team.
In this role, you will
• Take over leadership of a recently centralized Legal Operations team of four
• Define roles and responsibilities for individual members of the Legal Operations team, assess gaps in coverage and ensure defined lines of responsibility for tasks
• Initiate and support process improvements and automation to increase efficiency across the Legal Department
• Oversee implementation and maintenance of legal technology and evaluate additional solutions
• Provide project management services for the Legal Department
• Identify, collect and analyze data about the Legal Department, including team performance, client satisfaction, productivity, benchmarking and costs, and apply insights from that data to recommend improvements
• Oversee knowledge management for the Legal Department, document policies and procedures, conduct trainings and disseminate and maintain institutional knowledge
• Coordinate and collaborate cross-functionally with other teams at Epic, including but not limited to IT, accounts payable, finance, account and information security, regarding Legal Operations matters
• Monitor Legal budget for trends and cost savings opportunities
What we're looking for
• At least 2 years' management experience in the Legal Operations environment, preferably at a technology company
• Highly internally motivated, with the ability to ensure team members are fully engaged and used at capacity even in the absence of leadership instruction
• Familiarity with JIRA, Airtable, DocuSign CLM and Legal Tracker preferred
• Passionate about proactively identifying problems and proposing solutions independently of management direction
• Technical ability to understand and compare technology solutions and understand how these systems may meet or fail to meet needs
• Confidence in being a primary point of contact for a wide range of internal stakeholders
• Strong written and verbal communications skills, sound judgment, and excellent multi-tasking and time management abilities.
• Pragmatism and exercise of sound judgment under ambiguous circumstances, coupled with ability to identify and escalate key issues when warranted.
• Embody and demonstrate Epic's principles: Do the Right Thing, Get Things Done, and Own the Outcome.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-roy5w4-3-19-120-1-42 in your application.