Fraud Analyst

Job Description

ECOSEC

What We Do
Our ECOSEC team provides a safer experience for Epic's users. We work across multiple products and services to improve technology and craft transparent policies so our players and users can have positive experiences on our platforms.

What You'll Do

Epic Games is looking for a Fraud Operations Analyst to handle fraud escalations and monitor fraud trends within Epic's ecosystem. The candidate preferably has prior experience in fraud and payments support with a strong aptitude for data analysis. Interest and prior experience in fraud and ecommerce is desirable. This is an incredible opportunity to help create a safer environment for millions of players and make a positive impact on the entire Epic ecosystem.

In this role, you will
• Process fraud alerts using both external and internal tools
• Investigate, document, and escalate fraud incidents and escalate when necessary
• Collaborate with engineers, data analysts, and other team members to improve fraud detection and prevention
• Identify fraud trends and potential fraud vectors across payments and other systems within Epic's ecosystem

What we're looking for
• BS/BA degree or equivalent work experience
• Prior operations experience working in Fraud, Payments, Customer Support, or other security or support related fields
• Experience with online ecommerce and transaction lifecycles
• Effective communication skills
• Must work well under pressure in a dynamic environment

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-g4bkmq-3-142-198-250-42 in your application.