IT Support

Job Description

WCCO-TV/CBS is seeking IT Support for Engineering/Operations.
• This role spans both traditional IT and broadcast engineering disciplines including:
• Work effectively with both the Manager of Technology Infrastructure and the Director of Engineering to ensure the availability and proper operation of the computer network, servers, workstations, and associated equipment.
• Project manage and implement the installation, configuration and integration of complex systems including broadcast equipment.
• Candidates must have a solid understanding of local and wide area computer networks, and their components and be able to resolve issues quickly.
• Availability for supporting our 24x7 operation.
• The Specialist will assist and train end users in the best use of technology and file-based video workflows. Also, provide best practices support for remote desktop and VPN access.
• Build and maintain accounts in Active Directory and Open Directory.
• Manage user permissions, access rights, and help desk systems.
• Must have experience provisioning and supporting Apple devices using management tools like JAMF and Apple Business Manager.
• Prove that software updates and patches are accurately installed.
• Maintain security solutions including anti-virus, firewall, malware, and intrusion detection systems.
• Provide and maintain system backups and recovery.
• Provide strong leadership for implementing disaster recovery protocols.
• Assists with tracking and compliance for device data and equipment disposal, fixed assets inventory, access control, and environmental health and safety.

Required Qualifications:
• College diploma or university degree in the field of computer sciences and/or 4 years equivalent work experience.
• Microsoft Certified Administrator (MSCA) or equivalent experience.
• Highly self-motivated and directed with an attention to detail.
• Detailed knowledge of media encoding, transcoding, and management.
• Strong written, verbal communication, and interpersonal skills.
• Proven customer service orientation.

Organizations that wish to receive job vacancy notices from this posting's television station should contact sf_recruitingsupport@paramount.com.

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-gq0qmx-3-128-200-160-42 in your application.