Account Manager

Job Description

Overview

Audacy's Enterprise Team is looking to add to our Account Manager team. The Account Manager role is responsible for quarterbacking the post-sale process once a campaign has been sold, as well as helping strategize what we're going to market with from a pre-sale perspective. The Account Manager oversees the entire Sales process, from the point of RFP to the final wrap report and must be familiar with each part in the process to ensure we're going to market with the best service possible. The ideal candidate will possess exceptional client-facing skills, have a thorough understanding of marketing and integrated media channels, and be able to lead large-scale campaigns from start to finish while being the main point of contact for Audacy. You will have a knack for communicating efficiently and effectively under pressure to both internally & externally, and the detail orientation skills to ensure that the client's needs are met.

Responsibilities

What You'll Do:
• Quarterback internal strategy calls to ensure we're providing our best recommendations.
• Lead conversations with internal creative and execution teams to ensure client expectations and deadlines are met.
• Provide ''white glove'' client service to advertisers through great communication and properly setting expectations.
• Quarterback Internal & External pre-sale/post-sale Kickoff Calls
• Work with Marketing to create in-depth detailed wrap reports, calling out prominent metrics to keep the client satisfied
• Work closely with the Campaign Management team to ensure that we're delivering well, or optimizing with the goal of delivering in full.
• Manage all post-sale correspondence with the client and creative stakeholders.
• Monitor and convey recording timelines and manage expectations for closed campaigns.
• Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
• Serve as the internal subject matter expert on your client, and track anything that could result in risk
• Work with planning on re-allocations while being cognizant of what the client is and is not interested in.
• Communicate effectively with Podcast Partner Management to manage custom facets of campaigns and ensure we're keeping to timeline.
• Vet & monitor the podcast vetting portal to ensure we have approvals to run in shows at the point of sale

Qualifications

Required and Preferred:
• Minimum 2 years working with a media company, digital agency, or integrated media sales position, preferably in a client-facing capacity.
• Basic understanding of digital advertising strategy and measurement is preferred.
• Problem solver and solution oriented thinker with great organizational skills.
• Public speaking skills and ability to lead a room
• Skilled at interpreting data to properly position sellback metrics.
• A background working with and leading communication with internal teams
• Ability to thrive in a fast-paced, detail-oriented work environment
• Exceptional communication and writing skills
• Proficient in Microsoft Office Suite

Additional Information

Pay Transparency:

The anticipated starting salary range for New York, NY-based individuals expressing interest in this position is $65,000 - $85,000 annually.

Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.

Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance. Important Notes:

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.

#LI-CM3 About Us

Audacy is a scaled, leading multi-platform audio content and entertainment company differentiated by its exclusive, premium audio content. Audacy operates one of the country's two scaled radio broadcasting groups with leading positions across the country's largest markets, as well as one of the country's largest podcast networks and the Audacy direct-to-consumer streaming platform. Audacy is a major event producer and a digital marketing solutions provider and is the unrivaled leader in local news and sports radio. Learn more at www.audacyinc.com, Facebook, X, LinkedIn and Instagram.

Responsibilities:

What You'll Do:
- Quarterback internal strategy calls to ensure we're providing our best recommendations.
- Lead conversations with internal creative and execution teams to ensure client expectations and deadlines are met.
- Provide ''white glove'' client service to advertisers through great communication and properly setting expectations.
- Quarterback Internal & External pre-sale/post-sale Kickoff Calls
- Work with Marketing to create in-depth detailed wrap reports, calling out prominent metrics to keep the client satisfied
- Work closely with the Campaign Management team to ensure that we're delivering well, or optimizing with the goal of delivering in full.
- Manage all post-sale correspondence with the client and creative stakeholders.
- Monitor and convey recording timelines and manage expectations for closed campaigns.
- Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
- Serve as the internal subject matter expert on your client, and track anything that could result in risk
- Work with planning on re-allocations while being cognizant of what the client is and is not interested in.
- Communicate effectively with Podcast Partner Management to manage custom facets of campaigns and ensure we're keeping to timeline.
- Vet & monitor the podcast vetting portal to ensure we have approvals to run in shows at the point of sale

Jobcode: Reference SBJ-repvq7-3-139-93-242-42 in your application.