Senior Catalog Associate, Prime Video Digiflex

Job Description

Prime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV's Customer experience, Quality bar and metrics.

DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct. We are a group of entertainment enthusiasts based in Chennai and Costa Rica and we are passionate about ensuring all our customers around the globe have access to all the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.

We are looking for an analytical and results-oriented automation expert to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.

As a Senior Technical Associate, you will be responsible for

1. Building a robust set of operational and business metrics
2. Working with cross-functional teams to design, build, deploy the tools
3. Building python/macro based automation.

You will work on projects which require automation of certain processes by building scalable tools. In this role, you are expected to work closely with your peers, operations managers to understand their requirement and translate them in to scalable tools/ business metrics.

Key Responsibilities:
- Understand the vision, direction and culture of all Prime Video Content Operations (PVCO)
- Understand requirements from the management and PVCO teams and map them with build scalable tools
- Execute high priority (i.e. cross functional, high impact) projects to improve
operations performance
- Design and implement reporting and automation solutions that enable stakeholders to manage the business and make effective decisions.
- Retrieve and analyze data using SQL, Excel, Access, Tableau (including VBA) and
other data management systems;

BASIC QUALIFICATIONS
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

PREFERRED QUALIFICATIONS
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
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Jobcode: Reference SBJ-xkww3z-3-149-253-136-42 in your application.