Principal Program Manager

Job Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Amazon Music Program Management team is currently seeking a motivated and talented Principal Program Manager to drive large, complex, and multi-functional product development programs. This role presents a remarkable opportunity for high visibility and regular interactions with the leadership team of Amazon Music.

Key job responsibilities
As the ideal candidate, you will bring a proven track record in software delivery program management with a focus on process excellence. Thriving in ambiguous situations, you possess a strong commitment and exhibit a customer-obsessed mindset. Your dedication to understanding and exceeding customer expectations will be a driving force in your approach.

Taking complete ownership of the program and its objectives, you will showcase your expertise in effectively managing programs from initiation to completion. Clear and effective communication skills will be vital in collaborating and engaging with stakeholders at all organizational levels. You will drive data-driven decision-making to effectively manage escalations, dependencies, competing priorities, and deliverables.

Success in this position calls for a strong ability to think strategically while remaining grounded in the realities of business goals. You will play a pivotal role in developing innovative solutions and translating them into actionable implementation plans that are measurable and aligned with the overall program objectives. Emphasizing customer obsession, you will ensure that the program delivers value and meets the needs of our customers at every stage. This position also requires strong cultural and thought leadership, driving innovation and fostering a progressive organizational culture.

We are open to hiring candidates to work out of one of the following locations:

San Francisco, CA, USA

BASIC QUALIFICATIONS
- 7+ years of cross functional project delivery experience, or a MBA and 5+ years of cross functional project delivery experience
- Experience owning program strategy and end to end delivery
- Experience managing, analyzing and communicating results to senior leadership
- Experience using data and metrics to drive improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements
- Experience owning/driving Product delivery roadmap strategy and definition

PREFERRED QUALIFICATIONS
- Experience in large scale organizational transformation and change management

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,100/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Jobcode: Reference SBJ-d2emv2-18-191-70-28-42 in your application.