Instock Manager, Physical Music and Music Merch

Job Description

About Amazon Music

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

Amazon is looking for a driven, strategic, customer-centric leader with experience improving operations and utilizing data to drive business improvements, in order to grow our Physical Music and Merch business. As part of connecting artists with their fans, the successful candidate will be skilled at gaining cross-functional support from internal and external teams to drive operational improvement initiatives and will be responsible for working with Music vendors to optimize the end-to-end supply chain and improve inventory availability for customers. The position requires an individual who can work autonomously in a highly demanding and often ambiguous environment.

The Instock Manager will be an owner, solution-oriented, and able to focus on delivering results. They will bring a proven track record of connecting complex processes, and leveraging other teams and existing processes. Where processes do not exist, they will create them with an eye on scaling and simplifying.

Key job responsibilities
In this role you will:
* Work directly with top vendors to improve key operations metrics, including: confirmation rates, lead time, on-time delivery, and out of stock rates.
* Engage with central teams to drive process automation and system improvements.
* Develop and execute Peak and Prime Day operations plans.
* Lead large scale supply chain cost-saving initiatives, identifying opportunity to extend those initiatives to the broader Amazon supply chain
* Perform root-cause analysis/reporting on operational issues, and then manage the solution to those issues.
* Develop Standard Operating Procedures for effective processes and knowledge transfer.
* Own & drive the roadmap for Vendor Operations metrics.

To ensure the Instock Manager is successful, they must be able to:
* Passionately advocate for the customer and category within Amazon.
* Exhibit dedication and commitment to cost-effective inventory management.
* Operate at all levels-think strategically and tactically.
* Integrate strong and clear analysis and business rationale into sound decision making.
* Manage multiple projects simultaneously - work prioritization, planning, and task delegation.

BASIC QUALIFICATIONS
- 3+ years of with Excel experience
- 4+ years of supply chain, inventory management or project management experience
- Bachelor's degree, or 3+ years of professional or military experience

PREFERRED QUALIFICATIONS
- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,000/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Jobcode: Reference SBJ-gp6wy0-18-188-76-209-42 in your application.