Account Director- Experiential Marketing

Job Description

Company Information

Position Summary:

The primary responsibilities of the Account Director, Experiential Marketing is to ensure the success of our client's campaigns from initial RFP to post-event reporting. This position is the primary point of contact for our clients and requires experience with building and maintaining strong client relationships, as 80% of CMN business comes from repeat partnership and referrals. The Account Director is a mentor and coach to junior team members, fostering growth and expertise while driving a positive team culture encouraging collaboration, respect, and quality. This position will also contribute to Business Development efforts and growing CMN's overall Experiential Marketing division.

Primary Job Responsibilities
• Lead development and management of experiential marketing clients, brand campaigns, sponsorships, projects and events
• Train, manage and supervise teams of 2-3 direct reports and larger temporary event staff
• Lead and supervise assigned account team's day-to-day activities internal/external weekly updates on project development and management, client meeting preparation, etc.
• Act as the main liaison between clients and internal departments, ensuring seamless communication and collaboration
• Develop and maintain strong relationships with clients, understanding their needs and objectives to deliver tailored solutions and grow key accounts
• Respond promptly to client inquiries, concerns, and requests, providing timely updates and resolutions
• Lead Brand strategy and proposals in response to client briefs
• Build and oversee budgets for client and CMN executive approvals
• Oversee client spendings to ensure teams are staying within budget
• Oversees all client invoicing and invoice tracking for assigned projects and client teams
• Oversee client timelines through campaign life cycle to ensure team is accomplishing tasks
• Track and analyze program performance against KPIs
• Identify areas and proposes solutions for streamlining efficiencies in regard to processes between project teams, departments, etc.

Business Development Tasks
• Identify opportunities for new business revenue and brand sponsors
• Participate in RFP pitches
• Develop marketing materials and proposals for new business opportunities

Requirements
• A bachelor's degree in communications or business OR at least 8+ years of related experience
• Proven track record of successful client relationships and strategic account management
• Experience developing business and sponsorship proposals
• Must be proficient in Microsoft Excel, PowerPoint and the entire Microsoft Suite 
• Exceptional verbal and written communication skills and a confident/assertive demeanor in relation to negotiations and professionalism 
• Strong analytical and problem-solving skills 
• Excellent and ongoing knowledge of the brands and current on brand trends 
• Ability to work independently and with minimal supervision 
• Proficient with office applications and apple devices 
• Excellent organizational skills with proven ability to execute projects on time and within budget 
• Comfortable working in high pressure environment with strict deadlines 
• Available to travel 40-60% of the time with or without advance notice as required to meet client needs
• Available to extend hours and work weekends when needed to meet client needs and deliverables

Travel
• 40-60% based on current assigned projects

Benefits
• Medical 
• Dental  
• Vision 
• Life Insurance  
• STD/LTD 
• PTO 
• Paid Holidays 
• 401k Retirement Plan 

Jobcode: Reference SBJ-gq2vxz-3-145-12-145-42 in your application.