Spring Intern - C3 Presents - AR, Travel Ops, & Digital Strategy

Job Description

C3 Presents (which is owned by Live Nation Entertainment) creates live experiences for millions of fans across the globe, setting the new standard each year for events that are as memorable as they are spectacular.
One of the world's largest music festival producers, C3 is the force behind two of the most iconic multi-day festivals - Austin City Limits Music Festival in Texas and Lollapalooza in Chicago and its six international editions - drawing a combined 2 million music lovers annually.

Headquartered in Austin, TX, with offices in Los Angeles, Atlanta, New Orleans, and Nashville, the company also promotes thousands of concerts annually in arenas, casinos and clubs throughout North America.

THE POSITION

Are you looking for an exciting internship experience? Our paid intern program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in the live event business. This is a part-time position, working 15-20 hours per week. You must have availability to be in the office Tues-Thurs.

LEARNING OBJECTIVES

The objective of this internship is to gain knowledge and perspective within the below departments. You will learn the essential roles and responsibilities needed to start the groundwork for any successful C3 festival or live event.

WHAT THIS ROLE WILL DO
• Artist Relations:
• Assist in staffing for all areas of Artist Relations (including Artist Transportation, Hospitality, Ambassadors, Artist Credentials, and more)
• Learning how to navigate Artist Relations Outlook, SharePoint, and other useful platforms
• Assist in reconciling invoices and reimbursements
• Gain first-hand experience on-site with the Artist Relations department
• Digital Strategy:
• Assist with data analysis
• Learn and analyze the festival customer journey
• Assist with quality assurance of marketing technology across milestones
• Assist with setup, configuration, and audits of all customer facing technologies
• Assist with market research
• Learn, implement, and teach others how to use automation tools
• Travel:
• Learning how to use Travel Services such as: SWABIZ, C3PO, and Concur
• Assisting with coordinating travel plans to staffers for upcoming events
• Helping to manage room lists, airfare, and ground transportation for traveling staff
• Gaining knowledge on hotel contracts and the billing process for upcoming events
• Learning how to understand and reconcile travel service invoices
• Assist in reconciling flights booked on the travel corporate card

PREFERRED QUALIFICATIONS
• This role requires you to be in our Austin, TX office Tuesday-Thursday. This is NOT a remote internship opportunity.
• Currently enrolled in an accredited college or university
• Commit to a minimum of 15 hours or 3 days per week on a part-time basis
• Previous experience preferred (school, internship, or professional)
• Creative thinker and problem solver
• Excellent verbal, written, and interpersonal communication skills
• Microsoft Excel, Word, and Outlook skills
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Business, Accounting or Communication Studies majors preferred
• Strong communication skills
• Exceptional organizational skills and attention to detail
• Must be a self-motivated, flexible team player and able to work in a fast-paced environment
• Strong analytical/problem-solving skills

C3 Core Competencies
• Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
• Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
• Proactively seek solutions to problems
• Be enthusiastic and energetic in your approach to your job
• Commit to putting in extra effort with a positive attitude
• Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
• Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
• Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness

Jobcode: Reference SBJ-gm7636-3-138-134-149-42 in your application.