Duty Manager

Job Description

About Us:

Located in the heart of Fortitude Valley, The Triffid is housed in a converted WW2 hangar, blending history with a lush garden setting to create a vibrant hub for music lovers. We are artist-focused, environmentally conscious, and community-driven, united by our passion for music!

The Role:

As a Duty Manager, you will oversee all aspects of event operations, ensuring seamless execution while upholding our standards of excellence and safety. You'll play a key role in team leadership, training, compliance, and enhancing the overall patron experience.

Key Responsibilities:
• Collaborate with bookings and production teams to meet artist requirements and ensure exceptional service delivery.
• Motivate and support casual staff and supervisors
• Facilitate ongoing training and development.
• Maintain high standards of venue presentation and operational efficiency.
• Contribute ideas for business improvement to management and actively engage in local committees.
• Manage social media engagement and assist with customer inquiries during shifts

Functions Coordination:
• Plan and manage events from start to finish, coordinating venue areas and budgeting.
• Liaise with catering staff to ensure top-notch food and beverage service.
• Create event schedules and communicate effectively with all involved staff.
• Ensure venue readiness and handle any event-day issues efficiently.

Key Attributes:
• Minimum 2 years' experience in a similar high-volume operations role.
• Team-oriented mindset with a focus on diversity and inclusivity.
• Passion for the live entertainment industry
• Proactive problem-solver with a keen eye for detail.
• Customer-focused with excellent communication and organisational skills.
• Ability to work independently and under pressure.

If you're ready to take on a role in Brisbane's vibrant music scene and contribute to an exceptional live music experience, apply now and join the team at The Triffid!

Note: This position requires flexibility in working hours, including nights, weekends, and public holidays.

#LNAPAC

Jobcode: Reference SBJ-r7yyo9-18-218-157-107-42 in your application.