Localization Project Manager

Job Description

WELCOME TO ZOO

ZOO Digital are an award-winning cloud software company with offices in Sheffield, London, LA, and Dubai. We help the biggest names in global entertainment to reach audiences everywhere with our high-quality localization and media services, adapting original TV and movie content for different languages, regions, and cultures.
Our Mission: To help our clients share their stories, by adapting the world's most watched TV shows and movies into new formats and languages for international audiences to enjoy.
Our Clients: Major Hollywood studios and streaming services, like Disney, Netflix, NBC Universal, Paramount, Facebook, Sony, and HBO, among others.
Our Services: Dubbing, subtitling and captioning, audio description, metadata localization, artwork localization and media processing.

ZOO Digital's state of the art technology services are backed by the award-winning bespoke software created by our ever-growing Research & Development team, ZOO Digital Labs. The team create cutting edge software solutions to supercharge our services and make our customers' lives easier. To find out more, visit https://www.zoodigital.com/

Position

ABOUT THE ROLE

Salary: £21,500-£23,500

Location: Sheffield/Hybrid remote working

Working Hours: Sunday-Thursday shift

Due to continued expansion, ZOO Digital currently have a fantastic opportunity for a Localization Project Manager to join our busy team based in Sheffield. The Localization Project Manager collaborates with other Localization Project Managers and the Localization Managers to ensure the quality and timeliness of the translation & QC portions of any given project. You should be proactive, client focused and willing to learn in a fast-paced environment.

The Localization Project Manager serves as a liaison between ZOO, its clients and translators and is responsible for facilitating the workflow with internal and external resources from project start to completion. This is a hands-on role which involves coordinating translations for high-profile accounts from all sectors of the media and advertising industries.

Duties and responsibilities include:
• Creating translation schedules and assigning projects for translation to translators and quality controllers
• Troubleshooting, providing translators and internal teams with support throughout the life of a project.
• Assist in ensuring all translation projects managed by the UK & US Localization Teams meet internal and client expectations with respect to quality, budget, and delivery timelines.
• Continuously monitor and review production processes and, as part of the subtitle team, suggest improvements that will result in improved turnaround times, decreased costs of production and/or improved client satisfaction.
• Identify, track, manage and mitigate risks of specific client requests. Escalate any issues when necessary to ensure minimal impact on quality, budget, and timelines.
• Ensure project management systems - specifically ZOOcore and Echo - are kept up to date with translator information including rates, quality level, notes etc.
• Take full responsibility and accountability for the translation & linguistic QC portions of any assigned project.
• Support the Localization Project Management team with ongoing projects during weekends.
• Manage the translation capacity of all assigned languages by periodically inquiring with existing translators about their availability and capacity and updating database and relevant spreadsheets accordingly.
• Manage translators' performance and provide training and feedback, as necessary, to ensure highest standard.
• Provide support to freelance translators on all project related items including: Making informed creative decisions, answering general translation or style guide related questions, rearranging schedules and deadlines when needed, providing training on the use of our internal tools.
• Ensure the Project Management, English and Subtitle QC teams have the relevant project information needed from a language point of view and proactively identify and communicate any changes that may impact the project.
• Regularly and proactively provide feedback to the Localization Manager and UK/US Language team on projects to ensure continuous improvement.
• Ensure project issues are raised in a timely manner and appropriate measures are put in place to minimise risks to deliverables.

Requirements

WHO ARE WE LOOKING FOR?

We are looking for bright and professional applicants, ideally with a linguistic background and with a general understanding of subtitling workflows. They will also be driven by their passion for the film and TV industry.

We are also looking for applicants with the following skills and experience:
• Excellent written and verbal communication skills
• Excellent organisation, time management and planning skills.
• Persuasion and influence - experience of influencing colleagues and wider teams.
• Ability to handle multiple tasks and work well independently in a fast-paced environment.
• Attention to detail and accuracy.
• Excellent problem-solving skills.
• Flexible team player, willing to 'go the extra mile' to get the job done.
• Self-motivated and able to take initiative.

Languages Degree preferred.
Other information

WHY CHOOSE ZOO?
Our technology is constantly evolving, so there's never a dull moment with ZOO! Our team is made up of creatives, innovators, linguists, and collaborators from all corners of the world, and we employ the brightest and most original thinkers in our industry. Along with a competitive salary, we also offer excellent company benefits, which include;
• Flexi time
• Westfield Health & Rewards Portal
• Unlimited access to over 5000 courses on Udemy for Business
• Pension scheme
• 25 days holiday
• Free fruit and snacks
• Staff Socials

We value all the folks that make ZOO a great place to work. For further details on what it's like to work for us, please visit our company Glassdoor page - https://www.glassdoor.co.uk/Overview/Working-at-ZOO-Digital-Group-EI_IE12459.11,28.htm

Jobcode: Reference SBJ-g302yx-3-144-113-30-42 in your application.