Broadcast Information Technology Field Engineer

Job Description

WarnerMedia showcases some of the most iconic and cherished entertainment, news and sports brands in the world, but we are much more than that. WarnerMedia is truly where art meets science. Our combination of cutting-edge technology and an unrivaled commitment to groundbreaking storytelling builds a sense of community and meaningful connection that is shaping the future of media. We create rewarding opportunities across our entire family of brands, while championing a spirit of inclusion, innovation, self-development and support. Join WarnerMedia as we think big, live true and make the stories that move the world.

The Broadcast & IT Field Engineer is tasked with timely and professional technical support in a fast paced 24x7x365 field newsgathering/production environment. Individuals in this job have fully demonstrated the skills, knowledge and competencies necessary to set up and operate satellite news gathering (''SNG'') trucks & flyaways, install & configure video streaming hardware, perform quality control and maintenance and repair of all television broadcast and/or satellite transmission and receiving equipment, as well as perform general hardware and software support for local computing equipment (e.g. laptops, LAN connection, digital phones) on site.

This position requires proficient electronics and IT support skills. Travel, often on short notice, is required, and the ability to physically lift and move equipment weighing 50 pounds or more may be necessary. Must be willing to perform varied tasks when required on assignment to support the production. Must have ability to adapt to rapidly changing situations frequently encountered in field remote environments. Excellent customer service and communication skills (verbal, written) are required.

This position will primarily provide field support but will also spend time in-house, or assisting Broadcast and IT teams with project and maintenance work when not otherwise deployed in field.
Operate a satellite truck and/or portable satellite, microwave, streaming and fiber transmission gear to provide multi-path transmissions (IP/Video/Audio) from outside broadcast locations. This includes equipment transport, set-up, operation and breakdown and may also include truck maintenance. CNN & contracted SNG trucks / Newsgathering vehicles are multi-path mobile production platforms thus requiring one to be well versed in the operation and maintenance of on-board systems such as cameras, switchers, routers, encoders, RF and specialized transmission gear (MIMO, COFDM, bonded cellular).

Perform 24x7x365 broadcast technical support to include installation, maintenance and troubleshooting/repair of sophisticated streaming, audio and video remote broadcast production/television equipment. This includes equipment at Production Centers, Bureaus, and outside broadcast locations, as well as ENG crew gear. Coordinate technical installation with vendors and/or production teams.

May act in a lead (Engineer-in-Charge) technical role while on remote productions or project assignment. Must demonstrate versatility and willingness to perform varied tasks as required on field assignments which may include operating video/audio equipment. Demonstrated expertise in analyzing and solving complex technical problems and be able work independently and autonomously in a team based environment.

Document quality standards, system anomalies, operational procedures, reference materials (Electrical, Conceptual drawings) and project work material as applicable.

Jobcode: Reference SBJ-r1bm1x-3-138-118-250-42 in your application.