Training Facilitator, Live Nation University

Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE ROLE

We are seeking an experienced trainer who will facilitate all core Live Nation University (LNU) programs. LNU is a new function dedicated to elevating employee experiences spanning from onboarding to higher level development, focused on elevating our culture and upskilling our employees. This person is passionate about training delivery and facilitation, connecting with employees at all levels, and serves as a catalyst for learning. They're able to create a positive learning environment and quickly build rapport with employees. The training facilitator uses delivery options and media to make training engaging, effective, and meaningful. They'll report to the LNU Program Director and manage the training content in collaboration with the Instructional Designer under the broader direction of the LNU President. As an expert in engaging audiences, this person is responsible for setting a positive, culturally relevant tone in all LNU employee experience and development programs.

WHAT THIS ROLE WILL DO
• Facilitates all LNU programs in an engaging manner to achieve learning and culture objectives while appropriately tailoring the delivery of material to their audience
• Ensures all necessary resources are available for training attendees
• Responsible for setting up and creating Live Nation culturally appropriate spaces and learning environments
• Collaborates with LNU team members to ensure training agendas are coordinated, attendee schedules and rosters are organized, and all necessary materials are available for every training
• Coordinates the logistical requirements for training classes (virtually and face-to-face), including the tasks tied with planning meetings, and learning events
• Uses strong leadership skills and ability to influence others to quickly build rapport with attendees
• Applies engaging adult learning theories and models when delivering training
• Delivers a best-in-class training, ensures content is updated, current, and reflects the latest Live Nation news/culture/branding
• Helps to select and consult on the best training delivery options and media to meet the desired learning or behavioral outcomes
• Coordinates and facilitates consistent, high-quality training sessions for varying levels of employees
• Uses thought provoking questions, stimulates discussions, and engages employees to make learning meaningful
• Practices sensitivity and inclusion with diverse participants during training sessions
• Organizes training activities, presentations, group discussions, and role-playing exercises as applicable
• Navigates group dynamics inclusively and can diffuse challenging situations as they arise in the training room
• Capable of applying models and methods for evaluating the impact of learning and provides feedback to the Program Director and Instructional Designer to inform future program iteration and maximize impact
• Leverages their deep understanding of varying communication and learning styles to deliver lasting impact on all attendees

WHAT THIS PERSON WILL BRING
• Previous experience as a Training Facilitator, Training Coordinator, or similar role with demonstrated presentation and engagement skills.
• Experience in project management principles and processes like scheduling, planning, utilizing available resources, measuring impact, and reporting.
• Bachelor's degree in a related field with at least three to five years of relevant experience.
• Advanced Microsoft Word, Excel, Outlook, PowerPoint, and Zoom skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Experience as a training facilitator having a track record of impactful and effective program delivery to business audiences.
• Strong attention to detail and advanced preparation. Superior organization skills are a must.
• Effective collaboration and relationship-building skills.
• Self-starter, strong influencer, and always proactive with the ability to work in a fast-paced and changing environment.
• Strong client service skills and ability to execute with excellence in a demanding, fast paced environment.
• Ability to work closely with others and build positive working relationships across a highly decentralized organization.
• A great attitude with the ability to work hard and have fun!
• Ability to build rapport quickly with diverse audiences across a broad, decentralized business.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa

dLosAngeles, CA

Jobcode: Reference SBJ-ro9422-3-136-154-103-42 in your application.