company_logo

Full Time Job

Sr. HR Generalist

Ticketmaster

Remote / Virtual 05-20-2022
 
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE ROLE

The Sr. Human Resources Generalist is a key member of the small but mighty Corporate HR Team. The Sr. Generalist is responsible for the day-to-day activities to help support one or more business leaders and multiple client groups across Corporate and Artist Nation businesses. This position reports directly to the Sr. Director of Corporate Human Resources.

The selected candidate will provide day to day support to employees and managers and deliver quality HR programs, processes, and services. Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business goal attainment.

WHAT THIS ROLE WILL DO:
• Provide strategic business partnership, thought partnership, and coaching to all levels of the organization
• Serve as a contact for employees and answer questions regarding HR policies, resources, and procedures.
• Partner with managers to prepare and process employment changes for staff related to events such as hiring, onboarding, termination, leaves, transfers, or promotions.
• Work in partnership with Business leaders on addressing employee relations issues and employee concerns. Assist in development and implementation of performance improvement plans as necessary, conflict resolution, up to and including terminations as appropriate.
• Partner closely with the HR team to refine internal processes and ensure consistent implementation of processes and programs.
• Collaborate with HR leaders to plan for, deploy, and ensure compliance with cyclical employee programs (performance management, promotions, salary review cycles, talent reviews, training, etc.).
• Act as a resource to employees and recruiting team throughout the employee lifecycle from on-boarding to off-boarding.
• Lead employee investigations, documentation and provide recommendation for solution as necessary to resolve according to law, company policy and precedent, and escalate to Sr. HR Director when appropriate.
• Provide guidance on the creation of job descriptions, job analysis and market compensation requests.
• Being the daily Workday expert, carefully reviewing and process/approve entries, produce reporting data around new hires, internal mobility, turnover, and retention.
• Conduct employee exit interviews and off-boarding procedures. Analyze data, assess, and report on trends.
• Assist in the administration of FMLA and other LOA's. Answer routine benefit questions and refer employees to appropriate resources. Workers Compensation claims processing and tracking and ACA Compliance.
• Proactively communicate helpful resources to management and staff.
• Serve as an administrative resource for the HR team (as we all do).

WHAT THIS PERSON WILL BRING:

The ideal candidate will demonstrate and provide a wide range of experience, skills, and capabilities, including but not limited to:
• Requires a minimum of 5 years of HR Generalist experience
• Workday experience highly prized
• BS/BA with emphasis in HR preferred
• PHR/SPHR or SHRM certification desired
• Proven ability to succeed in a fast-paced, somewhat unstructured, service-oriented environment
• Ability to work independently, exercise discretion, be resourceful, proactive, along with the ability to prioritize and multi-task in a highly dynamic environment
• Demonstrates a collaborative and helpful attitude and customer-service orientation; shows team spirit
• Must possess good analytical, problem-solving, and negotiation skills
• Proven ability to modify and adjust individual approach and delivery to fit specific situations
• Working with both a large, diverse, and remote workforce is preferred
• Able to handle a high level of confidentiality regarding employee information
• Intermediate knowledge of HR/personnel practices and principles, and all applicable labor, pay, benefits, health and safety laws and regulations
• Ability to be agile, adapt and navigate change
• Proficiency using Microsoft Office applications (Excel, PowerPoint, Word, Outlook) required
• Strong verbal and written communication, professionalism, and consulting skills

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

#LI-CB1

#LI-HybridLosAngeles,CA

Jobcode: Reference SBJ-g34x1q-3-149-214-32-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.