Job Description
LEAD PRODUCT DESIGNER
Ticketmaster is looking for a star lead product designer to join their Enterprise team. Your office hub will be in London, following a hybrid work mode. The role is full time, reporting to Director of Product Design
THE PRODUCT AND TEAM
Ticketmaster's enterprise platform that enables creating and managing worldwide events. Many great details go into each event: from planning to sales, managing entry during the event and post event reports and analysis. As designers at Ticketmaster, we are responsible of ensuring this robust functionality stays simple and elegant. We design for a wide range of devices and roles that together bring amazing entertainment to fans. We bring delight into our clients and on-the-ground teams' day to day tasks with our unique range of ticketing and event management solutions. While Ticketmaster's product teams keep the user at the forefront of our solution design, we, the designers, are the specialists in research techniques, mapping and ideation workshops, building agile trials and closing the feedback loop.
Take a look at the design work we are doing.
THE ROLE
As Lead Product Designer you will own a product area, leading a team of designers..
You will be accountable for achieving design excellence, ease of use and task success whilst working with other design leads and management to ensure an industry-leading overall client experience. Your team will be globally distributed and you will provide them with mentorship development plans and set achievable goals.
You will be responsible for managing stakeholder expectations, aligning team objectives to product roadmaps, and developing achievable schedules to ensure strategic goals and timelines are met. You will be capable of solutioning for diverse problem sets, defining new frameworks, independently conducting research and mentoring/developing team members.
You'll keep skills fresh and be able to share best practices, technical trends and developments with the wider team.
YOUR DESIGN SKILLS
• An outstanding portfolio showcasing your industry experience, working on cross-platform product
• In your portfolio you are clearly describing the product/user's problem and steps taken towards designing a suitable, well validated solution
• Ability to think creatively and present concepts clearly to stakeholders and team members
• Fully conversant in industry software such as Figma and Sketch
• Previous experience working on B2B, SaaS or Rich Internet Application is an advantage but not a must.
YOUR BEHAVIORAL SKILLS
• Strong analytical and creative problem-solving skills. You will motivate your team towards design excellence
• Ability to lead and oversee multiple projects simultaneously. You will be prioritizing design work to achieve business goals
• Confident negotiator and presenter
• Collaborative, positive team player. Your attitude will inspire the team to do their best.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
#LI-JCK #LI-Hybrid
Jobcode: Reference SBJ-gm9zwm-18-234-202-202-42 in your application.