HR Advisor

Job Description

JOB DESCRIPTION – HR ADVISOR, TICKETMASTER UK

Location: UK, Remote

Division: Ticketmaster UK

Line Manager: HR Manager, Ticketmaster UK

Contract Terms: Permanent, 40 hours per week

THE TEAM

We have an exciting opportunity for a pragmatic and commercially focused HR Advisor to join the Ticketmaster HR team, reporting into the HR Manager, Ticketmaster UK.

The HR team is responsible for providing a comprehensive HR service (throughout the entire employee lifecycle) to the business, ensuring that managers and employees are equipped with the best tools to foster a highly empowered, people first, innovative culture.

THE JOB

As an HR Advisor, you will provide key business partnership to our middle management teams and a comprehensive advisory service to employees and managers across Ticketmaster. You will be a strong communicator, solution focused and able to effectively partner with the business to provide guidance, direction and support on all HR issues in line with business strategy to your dedicated client groups. You will have a focus on people, policies and procedures, an in-depth knowledge
of UK employment law and the ability to
operate efficiently in a fast-paced environment.

WHAT YOU WILL BE DOING
• Provide strong commercial human resource support; including regular review of current practice, HR procedure and policy, making recommendations and implementing human resource strategy to effectively meet the business needs.
• Advise on employment law and best practice, to include establishing, overseeing and communicating to employees any new Human Resource policies and procedures, including legislative updates
• Manage the risk of, and advise consistently on all employee relations matters, including restructures, performance concerns, maternity / paternity, absence issues, TUPE, consultations, investigations, grievance and disciplinary hearings.
• Develop and maintain relationships with line managers within the business to swiftly grasp key business and management issues
• Support with project work in line with HR strategy and Ticketmaster's values to ensure
Ticketmaster becomes an employer of choice.
• Partner with the HR specialist functions to provide HR focus on recruitment, engagement, compensation, HRIS, benefit and L&D needs.
• Continually carry out job analysis and review of job levels throughout the business to support in organisational design and recruitment efforts.
• Pro-actively undertake research making appropriate recommendations that support the dedicated client group business strategy & HR agenda.
• Provide advice on and ensure compliance with all legal work checks and management of all work visas to ensure the Company meets the necessary legal requirements.
• Ensure all contracts and amendments to terms and conditions are complete, accurate, returned in a timely manner and signed in line with the Statement of Authority
• Ensure all employee files are up to date and accessible for the whole HR team
• Manage and report on all long term sickness cases
• Any other reasonable duties as directed by Management.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Proven experience as a HR generalist at advisor level.
• Excellent spoken and written English language skills.
• Strong PC skills (Excel, Word, PowerPoint and in-house HRIS systems).
• In depth knowledge of current UK employment law.
• Previous experience with HR systems; Workday experience preferred.
• Strong interpersonal and problem-solving skills.
• Motivated self-starter, who takes ownership and works independently.
• Ability to travel to client locations.
• Tolerance of all cultures, music and art forms.

YOU (BEHAVIOURAL SKILLS)
• Excellent communicator
• Ability to build and foster meaningful relationships
• Strong collaborator
• High level of attention to detail
• Organised and able to managing conflicting priorities
• Resilient
• High level of integrity
• Customer focused
• Logical thinker
• Results driven

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you
Our work is guided by our values:

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

If you would like the opportunity to join the Ticketmaster HR team, please send us your resume by Sunday the 5th of June.

Jobcode: Reference SBJ-gm9exm-13-58-57-131-42 in your application.