Client Accountant

Job Description

JOB DESCRIPTION – CLIENT ACCOUNTANT

Company: Ticketmaster Ireland

Department: Finance

Location: Dublin

Reports to: Finance Manager

Working hours: 37.5 hours per week plus additional time as required

THE TEAM

Ticketmaster has been operating in Ireland since 1997. Recognised as the market leader in ticketing, the business is constantly investing in technology innovation and has a commitment to deliver world class service across the entertainment, Arts and Sport ticketing sectors. Since launching its website in May 1998, Ticketmaster has established itself as the most popular and trusted destination for tickets North & South. Ticketmaster Ireland is part of Ticketmaster International. We engage with one million fans across social media platforms every day. Ticketmaster is a Live Nation Entertainment, Inc company. Live Nation Entertainment (NYSE-LYV) is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management, connecting over 580 million fans across all of our concert and ticketing platforms in 46 countries in 2019. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. In 2019, Live Nation connected nearly 98m fans to more than 40,000 events for over 5,000 artists. Ticketmaster sold over 485 million tickets through its systems globally that year for nearly 11,500 customers across multiple event categories. We believe Live Nation are the largest live entertainment company in the world.

THE JOB

As a member of the Finance Team, you will be working in all areas across the function and interacting with many different stakeholders. You will gain an in-depth understanding of the day to day running of the department and play a key role in the daily accounting and financial reporting activities of the business.

We are not looking for just 'a numbers person', but a detective who can uncover the root cause of issues, create strategies, and implement process change when needed. The role will be varied and involve working with a range of internal and external data sets, as well as building relationships with stakeholders internally and externally.

The ideal candidate is reliable, efficient and thrives in a challenging, fast-paced environment. Knowledge or passion of the music/entertainment industry always a plus.

WHAT YOU WILL BE DOING

This role has end to end ownership of the Ticketweb client sales and settlement process to include:

Client Accounting
Overall responsibility for managing the portfolio of Ticketmaster and Ticketweb Client settlements, this entails:
• Gaining an in depth understanding and knowledge of Client deals
• Ensuring Client's contracts are setup correctly for invoicing purposes
• Weekly management of client settlements, ensuring every event is settled within specified SLAs.
• Supervise a team of 3 client accounts assistants to ensure timely delivery of settlements to Clients.
• Liaising with various business stakeholders to ensure accurate data is being settled
• Manage Client relationships, by assisting the team and following up on any queries and ensuring timely resolution of same
• Management of client payments, ensuring clients receive all event payments within specified SLA
• Responsibility for ensuring all events are accurately accounted for on the accounting system
• Accountability for ensuring monthly client reports are accurate and delivered within specified SLA timelines
• Guide the team in monitoring Client Creditor reports and follow up older items for closure
• Management of the Client month-end close procedures within strict deadlines.
Overall responsibility for managing the Client banking function of Ticketmaster and Ticketweb Clients, this entails:
• Gaining an in-dept understanding of Ticketmaster's banking system
• Gaining an in-dept understanding of Ticketmaster's payment processes
• Guiding the team with allocation and reconciliation issues, where appropriate
• Leading dispute resolution, where necessary, between banking partners, internal teams etc.
• Accountability for the monthly banking close and ensuring accuracy of reporting for Management accounts purposes.

Financial Accounting and Other
• Responsibility for processing weekly sales transactions and reporting sales to management
• Responsibility for ensuring precise posting of sales from ticketing system to financial accounting system
• Accountability for the monthly processing of Ticketmaster revenue to financial accounting system, including liaising with the Business, where necessary, to ensure Ticketmaster P&L reporting is accurate
• Ownership of Client and revenue Balance Sheet reconciliations to ensure accurate revenue recognition and accounting treatment within monthly reporting deadlines
• Ownership of one LN entity accounts in entirety, including internal and external reporting requirements
• Preparation of month-end corporate reports for ticketing metrics
• Assist with the internal and external statutory audit process
• Other ad-hoc projects and duties as required

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• ACA/ACCA/CIMA Fully Qualified accountant
• IT Proficiency a must, previous experience working with ERP systems such as Oracle a plus
• Experience of working in a multi-division and international company preferred.
• Great teammate with strong communication and social skills
• Commercially astute with strong analytical skills
• Strong problem-solving skills including the ability to identify and prevent potential problems, as well as challenge and improve existing processes.
• Strong attention to detail and Vast knowledge of accounting standards
• Highly motivated and dynamic – ability to work to deadlines and achieve targets in a time-conscious manner
• Professional appearance and attitude

YOU (BEHAVIOURAL SKILLS)
• Proactive attitude
• Self-Starter, capable of working both on their own initiative and as part of team.
• Excellent planning and organisation skills, ability to multi-task, plan and prioritise work schedule and work within agreed timescales.
• Ability to remain positive and calm under pressure.
• Works well in a team environment and always willing to help others
• An ongoing interest in solving and improving financial issues
• Hands-on with integrity and a desire to work in a dynamic environment

TICKETMASTER VALUES
• Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
• Teamwork - – We believe individual achievement pales in comparison to the level of success that can be achieved by a team
• Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
• Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

CULTURE

We're fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching l

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Jobcode: Reference SBJ-gm9mv3-3-144-16-254-42 in your application.