Brand Operations Representative
San Antonio Spurs
San Antonio, TX
Overview
Spurs Sports & Entertainment (SS&E) is looking for a dedicated IT Support professional to join our family! The person in this role is responsible for analyzing and solving computer problems for our employees, and fulfilling new hardware/software, and peripheral requests. Our ideal candidate will be customer service-focused, and have the ability to work independently. Additionally, they will maintain confidential documents and files, handle various tasks, maintain a professional demeanor and positive demeanour while working in a fast paced environment. Does this sound like an opportunity for you? If so, we want to hear from you!
In every position, each employee is expected to: Demonstrate Alignment with SS&E's Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.
Responsibilities
• Serve as first-point-of-contact for SS&E users when they experience technical problems.
• Ability to create, manage, and maintain documentation for our IT Applications
• Setup, configure, troubleshoot, and analyze enterprise-wide software and computer hardware.
• Assist with the development and facilitation of IT required training for SS&E employees.
• Collaborate with other IT department team members to maintain standards and functionality.
• Keeps records of assets, plans for and schedule hardware replacements as necessary.
Qualifications
• Associates degree in Computer Information Support or related field
• 2 years of experience in IT Support (Experience can be substituted for education).
• Possess deep technical skills and troubleshooting techniques; have a detailed understanding of Windows and Apple Operating Systems.
• Proficient in Office 365, and in Active Directory
• Highly flexible and adaptable
• Possess a professional and positive demeanor, while maintaining a high level of responsiveness.
• Possess proficient interpersonal skills and can handle sensitive and confidential situations and information.
• Strong teamwork competence required.
• Stand/Sit/Walk for long periods of time.
Jobcode: Reference SBJ-g4117v-204-236-220-47-42 in your application.