Commercial Operations Analyst

Job Description

Overview

Discovery Global Business Services is seeking a motivated, enthusiastic, and detailed orientated analyst to join the Commercial Operations Team.

Commercial Operations role will support the day-to-day running of Sales Team's scope across multiple territories and ensure that we follow internal procedures to meet the business needs.

The primary role during probation and nearest 6-9 months will be to support Sales and Legal Teams in approval and preparation of affiliate agreements, ensuring the contracts are in line with the policies and guidelines established for the region. Afterwards to maintain channels activations according to the contractual terms.
On that role you will look for any workaround and attempt to resolve any issues at the time where possible, to provide the best possible experience. If it's not possible to resolve the issue at the time, raise a query to the manager to ensure the issue can be resolved at quickly as possible to reduce the impact on the customer experience.

Responsibilities

During probation and nearest 6-9 months:
• Working within the existing procedures and commercial policies to coordinate affiliate agreements execution (including approvals and drafting) across various Teams (Sales, Legal, Finance).
• Ensuring commercial compliance of affiliate deals.
• Attending cross-functional meetings with Legal, Distribution Engineering and Finance to gather and analyse relevant data and accurately assess and define compliance issues.
• Distribution database's maintenance (agreement records, workflows, statuses).
• Timely and accurate issuing of billing requests based on executed agreements.

Afterwards:
• Channels activation (deactivation) upon agreement terms and/or request.
• Equipment dispatch.
• Database maintenance.
• Recurring reports according to the existing procedure.
• Cooperation with external providers upon request.
• Involvement in signal management and distribution database improvement projects.

Qualifications
• Operational experience of at least 2 years (tickets, recurring transactions, deadlines).
• Solution-Oriented Problem-Solving thinking.
• Ability to proactively identify, prioritize and manage important queries.
• Superior written and verbal communication skills.
• Team player with proven ability to build confidence and trust.
• Ability to read, analyse and accurately interpret contractual legal terms and conditions.
• Excellent organizational / administrative skills and attention to details in keeping records.
• Desire and ability to improve current processes.
• Highly efficient in Microsoft Excel and other process tools.
• Degree level or equivalent.
• Fluent English is a must, Russian will be a benefit.

Jobcode: Reference SBJ-r179ze-18-219-236-62-42 in your application.