Podcast Manager

Job Description

Job summary
Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more! In our teams, we focus on building a personalized, curated, and seamless music and podcasts experiences in countries around the world. Our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

Come innovate with the Amazon Music team!

We are seeking a Podcast Manager to lead our expansion into Podcasts across editorial, partner management, content operations and innovation in Italy. We have a space in our offices in Milan, Italy – could this be the role for you?

Are you an experienced podcast professional or an expert with a background in digital entertainment - like film, radio or similar creative background? Do you have a strong track record in working with content and partners to deliver an exceptional customer experience? We'd love to talk to you!

As a Podcast Manager for Italy you'll be responsible for all things podcasts on Amazon Music. You'll work closely with with teammates and partners across Podcasts, Marketing, Content, Product, and Social, as well as with key team leaders - to collaborate on the local vision, strategy, and goals for our podcast business. If you have an entrepreneurial ability to try new and different things with minimal direction, this role would allow you to expand Amazon Music's podcasts footprint in Italy! An inclination to roll up your sleeves and solve problems-doing whatever is needed to get the job done-is essential. As the leading person for podcasts in Italy, you will directly impact the way that both Amazon listeners and creators in Italy -and around the world - experience podcasts.

Key job responsibilities
• Programming: Build a long-term podcast content calendar for Italy. Work collaboratively with marketing and channel teams to curate podcasts in-app and in other placements across Amazon and Amazon Music. Act as a trusted editorial voice on podcasts in Italy and to the wider Amazon Music business.
• Strategic Partner Management: As the day-to-day point of contact in Italy, grow relationships with existing and new publishers, podcasters, hosting providers, and other major stakeholders within the podcasting supply chain. Provide white-glove support to partners both 1:1 and at scale.
• Outreach and Brand: Act as a podcast evangelist for Amazon Music in Italy to grow local awareness both among podcast listeners and within the industry. Articulate our platform and our brand to optimise outreach, seeking opportunities to grow awareness of Amazon Music's podcast offering.
• Content Operations: Guide and assist podcasters, publishers, and hosting providers with integration into our systems. Deliver excellent customer service, troubleshoot issues, and work with the development team to improve podcaster-facing tooling.

A day in the life
The Podcast Manager oversees all things podcasts in Italy. From deciding what customers see when they open our app, to working with podcast partners to promote Amazon Music, to helping get as many of our customers to listen to podcasts.

About the team
This role sits in the Europe, Australia, New Zealand team. The team look after all things podcasts across the regions.

BASIC QUALIFICATIONS
• Experience in podcast, audio or other comparable industries.
• Proficient knowledge and understanding of the Italian market, ideally with focus on editorial, curation, or marketing in the podcasts, audio or other comparable industries
• High degree of agility using content management systems, and technical or operational experience working with RSS feeds and content catalogues; tooling development experience a plus.
• Ability to manage multiple simultaneous deadlines and workstreams to execute high-quality deliverables.
• Experience in building and nurturing relationships with existing and new partners.
• Fluency in both English and Italian. Excellent oral and written communication skills with an innate attention to detail.

PREFERRED QUALIFICATIONS
• Experience with navigating ambiguity and operating in a fast-paced, start-up environment where managers are owners and have multiple roles.
• Experience working in cross-cultural and international environments across time zones.
• Previous experience working in an Agile environment or relevant training
• Experience in developing tools is a plus (content catalogues, content management systems, etc.)
• Podcast production experience
• Additional languages are highly valued but are not required

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Jobcode: Reference SBJ-r0e838-3-136-97-64-42 in your application.