Intern - Communications

Job Description

Communications Intern

JOB DESCRIPTION – Communications Intern (Unpaid)

Location: Los Angeles, CA

Division: Ticketmaster

Line Manager: Communications Manager

Contract Terms: Unpaid Internship (school credit only), 15-20 hours per week (Part-Time), Requires some evenings & weekends.

THE TEAM

Ticketmaster is part of Live Nation Entertainment which is the world's leading live entertainment company. Ticketmaster is the global leader in ticketing, with industry-leading technology solutions and unrivalled reach. Having served fans for 41 years, 2017 saw the team provide 500 million tickets to fans around the world. Currently Ticketmaster operates in 30+ countries.

The communications team is responsible for the public relations, press management and public affairs for the global Ticketmaster business.

THE JOB

In this role you will support the global Communications team on all internal and external communications, with particular focus on North America. The role provides an opportunity to develop and learn about the communications field whilst working alongside senior leaders.

You will ensure the smooth running of all administrative functions, as well as your own PR projects. You will assist with the management of events within Ticketmaster HQ, as well as support on external events managed by the team.

This role will see you work on Ticketmaster's corporate communications - it will not involve any concert/tour publicity work (this is managed by Live Nation).

We are currently operating under flexible working, the role will be a mix of working from home and coming into the West Hollywood office once or twice a week.

Ticketmaster continues to expand across the globe recently launching in Chile and Mexico. It is an exciting time to join the team!

WHAT YOU WILL BE LEARNING UNDER THE SUPERVISION OF TRAINED EMPLOYEES
• Assisting the team in ensuring that the offices are being managed effectively and efficiently. Processing enquiries so that they are ready for response.
• Helping create press materials (press releases, statements, quotes etc)
• Support event management
• Work across events that help to promote Ticketmaster to both clients and other key stakeholders, both internally and externally
• Participate in all relevant meetings for the PR department both internally and externally
• Assist the entire team on various projects (taking notes, project research, drafting documents etc)
• Run your own PR projects, as managed by senior members of the team
• Administrative duties
• Process relevant invoices
• Deliver and monitor subscriptions
• As the Communications team is a central function of the business, you can expect to regularly interact with key members across various teams including Marketing, HR, Technology, Music and more

WHAT YOU NEED TO KNOW
• Good verbal, literacy and communication skills
• Experience using PowerPoint, Excel and Word
• Currently studying for undergraduate in communications preferred

YOU (BEHAVIOURAL REQUIREMENTS)
• Multi-tasker who is proactive, logical and is able to handle several projects at once (sometimes under pressure)
• Detail oriented with excellent organizational skills
• Excellent communications and interpersonal skills
• Enthusiastic, self-motivated individual
• Ability to effectively manage targets and deadlines
• Accountability – take ownership and act

NOTE: Being fully vaccinated against COVID-19 and/or providing proof of a negative COVID test at least every 48 hours will be required for this position to work in an office or venue.

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Solution Driven – I creatively find solutions to problems clients are experiencing by collaborating with management and interdepartmentally with experts that can find alternative and effective solutions to any limitations.

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-rj9x11-18-189-180-76-42 in your application.