Intern - Business Development

Job Description

INTERNSHIP – Business Development Intern

Location: Toronto, ON

Division: Ticketmaster North America

Line Manager: Vice President, Sales

Contract Terms: Fall Internship Cohort (Sept. – Dec. | 15 weeks), 37.5 hours per week, Hybrid/Flexible

THE TEAM

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just a ticketing and technology platform, we're the dedicated team members who build lasting relationships with our millions of fans one amazing experience at a time. If you're passionate about the magic of live entertainment like we are, we want to hear from you.

The Client Development team uses flexibility, creative thinking, organizational skills, and relationship building to work with our clients on our products, vision, and industry needs. This team of leaders, strategists and collaborators must always balance the unique best interests of our clients with Live Nation Entertainment's vision and priorities. This team is client first and always ready to have the tough (and easy) conversations! We are part of the North American Client Development organization, working with Ticketmaster's Global Marketplace organization, which sells over 500 million tickets each year across professional and college sports, theatre, arts, and concerts.

THE JOB

The Business Development Intern will focus on learning and understanding about our industry, clients, venues and programs as well as sourcing new business.

WHAT YOU WILL BE DOING
• Identify Canadian leads and/or venues and new business opportunities that aren't partnered with Ticketmaster and identify which Ticketing provider they currently use;
• Conduct a competitive analysis in Canada and North America;
• Work closely with the Client Development and Sales Enablement teams across North America;
• Assist Canadian Client Development Team with development and implementation of strategies to upsell existing clients on products, programs, or services that drive ticket sales and revenue;
• Complete ad hoc sales operations support as requested;
• Development relationships with key stakeholders across the Canadian and North American teams;
• Assist Client Development Team to maintain company's contact management database (Salesforce) with accurate, up-to-date contact and account details;
• Other duties, as required.

WHAT YOU NEED TO KNOW (TECHNICAL SKILLS)
• Must be enrolled in a recognized and accredited post-secondary institution. Where the student seeks credit for the Internship, their post-secondary program must include a co-op or internship term;
• Minimum 1-2 years' (part time) experience working in a customer facing and/or service role;
• Previous experience in an office environment and/or experience with ticketing, considered an asset;
• In an effort to provide an immersive experience over the 15-week term, we are requiring that the role be hybrid;
• Travel may be required;
• COVID-19 vaccination will be required for this position, subject to legally entitled accommodations.

YOU (BEHAVIOURAL SKILLS)
• Excellent verbal and written communication skills (Bilingualism, French and English, considered an asset);
• Capable working both independently and in team environments, able to foster positive working relationships across all levels of the organization and working styles;
• Self-starter, with a certain degree of creativity and problem-solving ability;
• Strong ability to multi-task and work in a fast-paced environment;
• Must have excellent organizational skills and an ability to handle multiple priorities in a very fast-paced and evolving environment;
• High degree of accuracy and strong attention to detail;
• A familiarity with the live entertainment and concert industries considered a ''plus'';
• A passion for live events and desire to learn about the entertainment industry!

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

Jobcode: Reference SBJ-r1zvky-18-224-44-108-42 in your application.